Quirk Works Subaru

Great customer service. Had a great experience. Dealership worked well with us and I left happy. Andre was a great salesman and I love my new Forester!! he was patient and Had a great experience. Dealership worked well with us and I left happy. Andre was a great salesman and I love my new Forester!! he was patient and very attentive to my needs. We worked a deal and I am driving a 2016 brand new car that is safe and reliable. More

Satisfied Customer My wife and I recently bought a car from Quirk Auto in Braintree and we are very pleased with the result. We had been searching for a couple of weeks My wife and I recently bought a car from Quirk Auto in Braintree and we are very pleased with the result. We had been searching for a couple of weeks and had narrowed down what we were looking but we were hoping that we could buy a car in the neighborhood instead of venturing out to the maze of auto dealerships on the “auto mile”. When we came into Quirk, the sales person Jarrod Pomare, started off spending a good amount of time asking questions in a relaxed manner to find out what we were looking for. My wife and I had both done a lot of online research and Jarrod filled in additional information which an internet search often leaves out. It was only after Jarrod had a clear sense of what we wanted, did he present to us a couple of cars and ask us to take the cars for a test drive. Jarrod also gave my wife and I time alone after each drive to talk over our impressions. I am happy to say that we bought our car from Quirk and were able to do so by staying in the neighborhood. More

Patient and Accommodating Tom Sforza was very patient with us. We're not the easiest people in the world to deal with. But we liked his style and in the end, it was a great exp Tom Sforza was very patient with us. We're not the easiest people in the world to deal with. But we liked his style and in the end, it was a great experience of wheelin' and dealin'. There was a second gentleman who helped us out later during the paperwork process; we regretfully forget his name but he too was patient, funny, and helpful. More

Overpriced car leases I visited the dealership in Braintree looking for information on a new Subaru. Immediately I was approached in the parking lot by a salesperson. I was I visited the dealership in Braintree looking for information on a new Subaru. Immediately I was approached in the parking lot by a salesperson. I wasn't able to research the sticker price of the vehicle like I had planned to. I ended up in the showroom sitting at a desk. The salesperson wrote down a figure of $410/month. After I said that was a ridiculous price, he left and came back with another sales person/sales manager. I was then told $347 a month including tax. I asked why he said $410 a month at first, His reply "You would have tried to talk me down anyway". The lease on the car they showed me shouldn't have been mpre than $290 a month which I found at a couple other dealerships. Also they want to give you no equity for your trade in. They will make some excuse why they think it has no equity. I would only visit this dealership if you want to overpay dearly for a new car. The sales people here are like vultures. More

Great Salesperson Robert Carter was my service advisor and he did a fantastic job. He took the time to explain the problem and what needed to be done to fix it. He wa Robert Carter was my service advisor and he did a fantastic job. He took the time to explain the problem and what needed to be done to fix it. He was friendly, professional and knowledgeable. Thanks Bob! More

Great car buying experience :) My husband and I went to Quirk Works Subaru on Sunday to just "look" at cars. We were greeted by a very friendly sales associate named Ryan Monsegue. My husband and I went to Quirk Works Subaru on Sunday to just "look" at cars. We were greeted by a very friendly sales associate named Ryan Monsegue. He was great and very knowledgeable. We took a couple of Foresters for a test drive. We ended up trading in my current vehicle and buying a 2015 Forester the same day. Drove off with my new vehicle and I love it! So Happy we stopped by to "look"!! Highly recommend Ryan if you are looking for a new Subaru! More

Car buying experience This dealership was great. I was greeted immediately and immediately helped with the process. Salesmen were great and were able to come to an agreemen This dealership was great. I was greeted immediately and immediately helped with the process. Salesmen were great and were able to come to an agreement on a Hyper Blue STI which other dealerships would not even budge on. Definately check them out for your next Subaru More

Misleading Online Quote I was price shopping for a 2016 Subaru and received my lowest quote from Quirk Works Subaru. I asked another dealership if they could match the quote I was price shopping for a 2016 Subaru and received my lowest quote from Quirk Works Subaru. I asked another dealership if they could match the quote, and they asked me to ensure that my quote included everything. I asked my representative if there were any additional fees, and he stopped responding to my emails. This was a negative interaction, and not a respectful use of my time. There are several reviews that say the same thing, but I would ask anyone considering this location to make sure their online quote matches in reality before making the trip to Braintree. More

Wonderful Salesman This review is long overdue but I wanted to make sure I did it. My son bought a car with my help this past summer--a brand new Subaru Impreza. Thoma This review is long overdue but I wanted to make sure I did it. My son bought a car with my help this past summer--a brand new Subaru Impreza. Thomas Storza was our sales person and he did an outstanding job. I am 68 years old and have bought a lot of cars in my life and he was by far the best sales person I have encountered. He was professional, knowledgable and just did a great job! More

Disappointing Trip to a Previously Great Shop I had previously brought my 2013 BRZ to Quirk several times and had great experiences - like a lot of us here I'm a car enthusiast so I pay a lot of a I had previously brought my 2013 BRZ to Quirk several times and had great experiences - like a lot of us here I'm a car enthusiast so I pay a lot of attention to required maintenance, and again like a lot of us here I really appreciate when a shop does everything you ask and nothing you don't, every time. That used to be the case at Quirk, but now unfortunately it isn't. On my latest visit to Quirk I met with Eric Deblois (who replaced Craig Berard), and since we hadn't previously met we talked for a few minutes about how I occasionally autocross and drift my BRZ, I have a couple of different sets of wheels and tires, I'm not at all gentle with the car, etc., and that I wanted the oil and filter changed, the trans and diff fluid checked, and the TPMS on my summer tires calibrated. He tried to talk me out of the trans and diff fluid check despite that being in the manual as regular maintenance and despite my hard use of the car, and also tried to talk me into a wheel alignment ("you should have it done every time you change wheels") despite the fact that I swap wheels sometimes a couple of times a weekend. A few more minutes of discussion cleared up what I wanted done, and he sent me to the waiting room. In typical Quirk fashion I was told I'd need to wait an hour but it was only about 40 minutes, which is awesome! Unfortunately when I got the car back I noticed the TPMS light was still on, and went back inside to ask Eric about it. He apologized and said he must have "forgotten to tell the guys" to do it, and he'd get them right on it. He made it sound like it would just be a minute so I didn't even go sit back down, although I should have since it took almost another 30 minutes before someone else came out to tell me that the only way they would be able to calibrate my TPMS would be to take the tires off the wheels to get at the sensors. I'm not familiar with what equipment Quirk has (and neither is Eric, apparently), but that's certainly the first I've heard of that requirement. I declined and thought I'd be on my way, but they told me they had taken the liberty of adjusting my tire pressures for me while they were at it. I had not requested this and of course I had to stop at the first gas station I passed on the way home to put the tires back to the pressures I had them at originally. I got an email from the dealer asking me to call if I had any feedback, so I did. I spoke to Alex there and while she was very nice and very patient, there didn't seem to be anything she could do to help or to assure me anything would be different next time I came in. It's unfortunate that going to Quirk had been a consistently-excellent experience and that no longer seems to be the case. More