R.C. Bliss Inc.

We took our car to get detailed inside and outside and they did fantastic ! They even took out our weather tech mats and cleaned them. The car smelled just like new when I got in it and so clean! Took t they did fantastic ! They even took out our weather tech mats and cleaned them. The car smelled just like new when I got in it and so clean! Took to someone else before and I will never go back there. Only this dealership now and they were very reasonable! More

customer service not a priority We recently purchased a used vehicle from R. C. Bliss Ford in Faribault MN. They state upfront that they do not negotiate on price. In buying the car We recently purchased a used vehicle from R. C. Bliss Ford in Faribault MN. They state upfront that they do not negotiate on price. In buying the car because they are firm on price I had asked the sales manager, Steve Grant, if they would then fix some of the paint chips and small dents in the car, he agreed. I then proceeded to walk around the car pointing out some of those issues. I also stated that when they were doing this that they too look it over because I could not see them all and while doing the work they might see other areas that needed attention or touchup. When we picked up the car I checked the areas that were obvious on my first visit and they were acceptable so we finished payment and left with the car. When we got home and the car was parked in the garage I happened to notice another small ding and reached out to Steve Grant at R. C. Bliss. I have since been told that they can fix the ding but I will have to pay for it. I stated that when we negotiated the repairs to the paint they were to take care of it then. He said no that was not the deal. They were only to do what I had pointed out. I told Steve that I had specifically said they should look it over and take care of any issues. He then proceeded to accuse us of putting the ding in the car. At this point I wish I had been more thorough when looking over the car, My mistake was assuming they would be straight shooters and if they too saw an issue would have taken care of it. At the very least I would have thought that once a concern was found they would have taken care of it. This is one place you will want to make sure everything you ask for is in writing. Don’t let them rush you through a sale. Don’t take anything for granted because in the end customer satisfaction is not their priority, only another sale is important to them…..or better yet buy somewhere else. More

Garbage vehicles for ridiculous prices Owner is a rich entitled xxxxxx and only cares about making a buck. xxx car was always in and out of the shop. Dont buy from them. Owner is a rich entitled xxxxxx and only cares about making a buck. xxx car was always in and out of the shop. Dont buy from them. More

Never Again Worse customer service! They sell cars that are junk! They don't stand by there products at all. Within 12 hrs taking it off the lot 2200.00 worth of Worse customer service! They sell cars that are junk! They don't stand by there products at all. Within 12 hrs taking it off the lot 2200.00 worth of problems and 24 hrs only more to come. And the car was over 2,000. They sell straight lemons! We bought the car from them and they service it. They are greedy and don't care about anything but the dollar signs!!! They are rude as xxxx! Even to a 80 yr old woman. Never again!!! More

Lazy sales dept I looked into buying a 3 year old pickup. They wouldn't budge on their price. I agreed to pay it. I needed it shipped, they wouldn't chip in on tha I looked into buying a 3 year old pickup. They wouldn't budge on their price. I agreed to pay it. I needed it shipped, they wouldn't chip in on that either. I was going to put new tires on. Nope no deal their either. I told them I would seal the deal if they would just throw something in....and make me feel like I'm getting a deal! Nope, no call back. In my opinion Jeff the sales manager would be packing his bags. You shouldn't be passing up $44000. I think Jeff may be a bit arrogant. But thanks anyway, now I'm the proud owner of a 2017 Ford Lariat F350 6.7L crew cab with zero miles. Hope they can sell that used one to someone else. More