R.C. Lacy Ford Lincoln Subaru
Catskill, NY
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353 Reviews of R.C. Lacy Ford Lincoln Subaru
We feel that Chris deserves the highest ranking to due his continued push to get the vehicle that my wife really wanted and was able to complete this difficult task. The dealership also explained the bene his continued push to get the vehicle that my wife really wanted and was able to complete this difficult task. The dealership also explained the benefits of leasing and offered us the best deal on the car we wanted and we did not have to settle . Very satisfied purchasers. More
Since I got lost in trying to evaluate dealerships to buy my new Suburu Forester, my son in California went online and did all the negotiations for me. He connected with Jared Gordiano and after many emails my new Suburu Forester, my son in California went online and did all the negotiations for me. He connected with Jared Gordiano and after many emails, arrived at a price that he thought was very fair for the Limited. All I had to do was sign the papers and Jared spent a lot of time with me showing how my new car worked. I love it! More
This is our second car purchased from this dealership. We are very satisfied with the car and the way were were treated as customers. Bret was very patient and not at all pushy. Thank you for a good car We are very satisfied with the car and the way were were treated as customers. Bret was very patient and not at all pushy. Thank you for a good car buying experience. More
From the moment I walked in I felt like the staff sincerely wanted to make buying a vehicle as seamless as possible. My experience with Jim (one of the owners), John (sales manager) and Bret Lawton ( sincerely wanted to make buying a vehicle as seamless as possible. My experience with Jim (one of the owners), John (sales manager) and Bret Lawton (sales consultant) made the experience a WOW. It has been many years since I had been inside a dealership and I was pleasantly surprised at the friendliness and knowledge of their product. When the opportunity presents itself I will highly recommend Lacy's in Catskill as a great place with fantastic staff to buy a new or used vehicle. More
Wonderful dealership. people are friendly, They treat the costumers like people not like a person to make money off of. Mr. Lacy always acknowledges you. GREAT BUNCH OF PEOPLE.. Thanks so much for all your costumers like people not like a person to make money off of. Mr. Lacy always acknowledges you. GREAT BUNCH OF PEOPLE.. Thanks so much for all your hard work love the new ford fusion. More
Our experience dealing with Lacy Subaru was great from the first minute we walked through the door of the dealership. We were happily greeted by Bret Lawton,(sales consultant). This was not only my first the first minute we walked through the door of the dealership. We were happily greeted by Bret Lawton,(sales consultant). This was not only my first experience with Lacy Subaru but also my first new car experience.Bret was very helpful in helping me to decide which features in the vehicle that would be beneficial to my needs. He also addressed in full detail my concerns and the leasing process. Bret Lawton made the buying experience not only worry free but also fun. He kept an open line of communication from the beginning to the end of the sale.and if I had any additional concerns or questions after I got home he would be more than happy to address them. I had various concerns about what to do with my 1998 Ford Expedition of how to dispose of it and Bret made the suggestion of trading it in and also made it very easy and worry free to do so. I would highly recommend to family and friends that if they are in the market for buying or leasing a Subaru, they should make their first and only stop at Lacy Subaru and see Bret Lawton!!! More
I highly recommend Jared. I had a fantastic experience at RC Lacy. Everything was clear from beginning to end, no surprises. Jared handled the fact that I had issues with the title of my trade-in polite at RC Lacy. Everything was clear from beginning to end, no surprises. Jared handled the fact that I had issues with the title of my trade-in politely and professionally. He was even patient with me when I thought I lost my remote access code on day one. Overall, Jared is a great guy to work with when hunting for a new vehicle. More
It was great dealing with Chris. I found him to be very knowledgeable, patient and kind, Chris provided a level of customer servcie that is rare to find these days. RC Lacy is lucky to have him as an empl knowledgeable, patient and kind, Chris provided a level of customer servcie that is rare to find these days. RC Lacy is lucky to have him as an employee. Thank you Chris for making the car buying experience a positive one. Best regards, Bambi Hotaling More
I have purchased my 3rd Ford Explorer from Lacy Ford in Catskill, I started out working with John Luvera (Excellent) and when John was promoted to Sales Manager I was moved over to Bret Lawton (also Excell Catskill, I started out working with John Luvera (Excellent) and when John was promoted to Sales Manager I was moved over to Bret Lawton (also Excellent). I am a long time Ford Explorer owner (20+ years) and I have dealt with several different Ford Dealerships. Lacy by far is on top. Their sales & service department are the best. Bret is professional, friendly and is always on top of his game, if I send an email I have a response within hours, if I call he has always been available to take my calls, very knowledgeable, knows what I want and sees that I get it. I would have no problem recommending anyone to them and in fact I have. Keep up the good work. Lisa Benjamin More
My son has been looking for a new car for quite awhile. We have visited a few dealerships and always walked away frustrated. We were recommended by a coworker to meet with Matt Devlin. He was friendly, We have visited a few dealerships and always walked away frustrated. We were recommended by a coworker to meet with Matt Devlin. He was friendly, patient and went over every detail of the car, purchasing and leasing. Ultimately my was able to get a car. My husband who is not a fan of dealerships and salesmen, told Matt that this was the first time he was ever comfortable and happy with the whole experience. Matt Devlin is an outstanding Salesman and made my son feel great. I was proud to see him get in his new car and drive away. More



