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371 Reviews of RBM of Alpharetta - Service Center
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July 27, 2019
GREAT SERVICE I know that when I come RBM of Alpharetta that I'm going to receive great & honest service. My service guy set the expectation for the amount of time I know that when I come RBM of Alpharetta that I'm going to receive great & honest service. My service guy set the expectation for the amount of time that I would be waiting and kept me updated appropriately. He was professional yet super friendly and although he's a little new,.he made me feel as though I was in great hands. More
by Kandris
Employees Worked With
Joseph Stieren
July 26, 2019
July 24th visit Joseph Stieren was assigned as my new advisor. He was constantly updating me on my vehicle's status to ensure I got out of there in the time quoted. Joseph Stieren was assigned as my new advisor. He was constantly updating me on my vehicle's status to ensure I got out of there in the time quoted. He was very thorough. More
by Blanchy
Employees Worked With
Joseph Stieren
July 26, 2019
Unbeeatable Service. My brake light went out and needed to be replaced. I drove down to RBM and Mr. Joe Stieren Service Advisor was able to replace the brake light and get My brake light went out and needed to be replaced. I drove down to RBM and Mr. Joe Stieren Service Advisor was able to replace the brake light and get my SUV washed in about 30 minutes while waited and relaxed in the showroom. He was wonderful to work with and I would highly recommend him to others having their car serviced at RBM. RBM does great work and has the best team. More
by Joann E
Employees Worked With
Joseph Stieren
July 26, 2019
As Always Great Service! Joseph Stieren is great! I needed to replace the tires on my AMG 45 and Joseph offered great advice in terms of what tire would make a better drive f Joseph Stieren is great! I needed to replace the tires on my AMG 45 and Joseph offered great advice in terms of what tire would make a better drive for my specific car; he is very knowledgeable about the products they carry. More
by FrancM
Employees Worked With
Joseph Stieren
July 25, 2019
Mercedes Window Shield Replacement Joe Stieren gave me all the details and helped me understand the steps needed to move forward. I will definitely come back to him for advice. Joe Stieren gave me all the details and helped me understand the steps needed to move forward. I will definitely come back to him for advice. More
by ElliottSmith
Employees Worked With
Joe Stieren
July 25, 2019
Had my car serviced Joseph Stieren helped me today when I took my car in for service. He was professional and efficient, and treated me with courtesty and respect. Joseph Stieren helped me today when I took my car in for service. He was professional and efficient, and treated me with courtesty and respect. More
by wagonlover
Employees Worked With
Joseph Stieren
July 25, 2019
Great service team!! Joe Stieren was so great! He was extremely professional, respectful, and very efficient. He ensured I would have my tire patched and that I would be Joe Stieren was so great! He was extremely professional, respectful, and very efficient. He ensured I would have my tire patched and that I would be in and out of the dealership in under an hour. I would recommend him to anyone and will definitely be coming back to see him! More
by AddisonDaugherty
Employees Worked With
Joseph Stieren
July 24, 2019
Professional, Courteous and Efficient Every experience I have had with RBM of Alpharetta has been top-notch and today was no exception. Joseph was very professional, informed and provided Every experience I have had with RBM of Alpharetta has been top-notch and today was no exception. Joseph was very professional, informed and provided me with excellent customer service. I required additional repair services beyond my standard A service and he gave me the information I needed to make an informed decision without a pressure sell. Fantastic work by the service and sales team!!! More
by kcruel
Employees Worked With
Joseph Stieren
July 20, 2019
B Service on GLE350. As usual RBM North was waiting for my arrival. No waiting time, straight into service advisor, Steve Byrd. Completed B Service paperwork, loaner car p As usual RBM North was waiting for my arrival. No waiting time, straight into service advisor, Steve Byrd. Completed B Service paperwork, loaner car paperwork and headed back home. Steve called mid afternoon and informed me the mechanic had found a small oil leak at the front of the engine. Repairing required 2.5 to 3.0 hours, no charge, under warranty. I told Steve I would pick up my car the next morning. Steve was busy with a customer and steared me to a customer service lady in the waiting room. We went through my work order, paid and one of the dearship guys had my car waiting for me when I walked out. More
by Bahama Bill
Employees Worked With
Steve Byrd
July 08, 2019
Repair work Consistently great customer experience working with Steve Byrd my service advisor. Steve provides prompt responses to all of my questions and explains Consistently great customer experience working with Steve Byrd my service advisor. Steve provides prompt responses to all of my questions and explains all of the work that needs to be performed on the vehicle. I can highly recommend working with him. More
by dentom
Employees Worked With
Steve Byrd
