Radley Chevrolet

Service was exceptional! None better. I took my truck in for its first service and was out in 1.5 hours. Courteous, professional, timely. None better. I took my truck in for its first service and was out in 1.5 hours. Courteous, professional, timely. More

I took my 2011 Chevrolet Equinox there 11/11/25 due to several code issues that needed to be fixed. Daniel Kaufman was my service person. He was off from the jump not to friendly and reassuring but I had several code issues that needed to be fixed. Daniel Kaufman was my service person. He was off from the jump not to friendly and reassuring but I had used their services before so I just went with the flow. They fixed my car it’s not cutting off when in reverse but it’s not a smooth ride anymore either. My service forms were never downloaded to me online and my paperwork noted that I needed an oil change and filters and that I had declined that offer which I was never told about. The customer service was terrible no one even came out to explain what was done any recommendations nothing. I will not be going back to there business at all that was it for me. I felt like they really didn’t want to help from the beginning I don’t know what it was but I won’t be going back there. More

Anthony took the time and effort to find exactly what I was looking for and I couldn't be more pleased. Absolutely love my new Colorado ZR2! was looking for and I couldn't be more pleased. Absolutely love my new Colorado ZR2! More

My GMC was purchased on February 10, 2025 from Radley Chevrolet . I have had issues after issues. I have made 6 total trips to get matters corrected. Now after paying all of this money why do I need br Chevrolet . I have had issues after issues. I have made 6 total trips to get matters corrected. Now after paying all of this money why do I need brakes and rotors, however this is suppose to be a certified GMC., the dealer will not right there wrong.. Women they see us a coming and take advantage. I will never buy from Radley again nor would I do any referral. Buyers beware More

I used Radley's collision center for the repair of my vehicle that was involved in a rear-end collision. When I picked up my vehicle on August 14th, 2024, I pointed out to the service advisor that the tr vehicle that was involved in a rear-end collision. When I picked up my vehicle on August 14th, 2024, I pointed out to the service advisor that the trunk floor hard cover was missing. We looked around for it but were unable to find it. I left with the vehicle and was promised that this would be made right and told to expect a call. No call was ever returned. I called twice more over the next couple of weeks and again was promised a call back, and like previous experience there was no call back. I left a final message with the dealership over a week ago, this time I was promised that Colin Radley would personally return my call that day, again no return call. At this point, I truly believe they are blowing me off and hoping that I'll simply go away. I have a plug in hybrid with a now exposed auxiliary 12 volt battery and hybrid electronics package in the trunk. I worry now about simply grocery shopping with this vehicle as I don't want any of the expensive components in the rear damaged or shorted. I can't get any satisfaction from Radley Chevrolet at this point and will move on to filing a complaint with the auto repair governing authority in Virginia, my insurance company who paid for the repair, and GM Customer Service. I've lived in the area for 15 years now and have used both Radley Chevrolet and Radley Cadillac several times over the years. I will be taking my business to other franchise dealership in the future. I've never been more disappointed in my GM experience as Radley Chevrolet has left me. More

A fantastic experience. We got the ideal vehicle a 2023 Colorado Trail Boss for a great price. The entire team from the General sales manager, Finance manager, salesman T We got the ideal vehicle a 2023 Colorado Trail Boss for a great price. The entire team from the General sales manager, Finance manager, salesman Todd, and the internet team were all true professionals. One of the best car buying experiences ever!! More

Happily found our 2019 Subaru Forester advertised online. Clean facilities, clean used cars, energetic staff. Paul Forster particularly helpful. Aaron Raistrick very fair in finalizing deal. Paul sent me Clean facilities, clean used cars, energetic staff. Paul Forster particularly helpful. Aaron Raistrick very fair in finalizing deal. Paul sent me replacement part for interior component that had minor cosmetic damage. More

Took my GM family discount. Honest and friendly. Everything was flawless on their end. Parts department is above and beyond any standard you could expect. Best burying experienc Honest and friendly. Everything was flawless on their end. Parts department is above and beyond any standard you could expect. Best burying experience EVER! I plan on buying only from Radley from now on. The 1.5hr drive is worth it! More

Vicky and Sheila were professional and pleasant. Time for repair was also less than an hour. Time for repair was also less than an hour. More