Radley Chevrolet
Fredericksburg, VA
Filter Reviews by Keyword
By Type
Showing 72 reviews
I found a truck I was very interested in at this dealership. I called up and originally spoke with a salesman who was very nice named Jonathan he then sent me to financing where I had told them I co dealership. I called up and originally spoke with a salesman who was very nice named Jonathan he then sent me to financing where I had told them I could either pay cash or finance with $2000 to build up my credit....5 days later I called them just to have them tell me that someone would call me back in a couple of minutes here I am 7 days later, 2 applications in to them and no one has responded back to me except an automated email. I thought I had seperarion anxiety with $12,000 but they don't want it obviously so I just called Carmax and Pohanka. Maybe they're better in person but I don't have that kind of time with my job. More
On July 15, my family and I were travelling south on I-95 towing a fifth-wheel trailer with our 2004 Chevrolet 3500 when I realized the brakes were weak. Our brakes went from bad to worse when we quickly rea towing a fifth-wheel trailer with our 2004 Chevrolet 3500 when I realized the brakes were weak. Our brakes went from bad to worse when we quickly realized that we were losing brake fluid through a leaking brake line. Basically, we were stranded. We tried Pep Boys and after waiting about 3 hours in the heat they couldn’t help us. We tried Merchants and the result was the same. Even a 24 hr roadside truck service couldn’t repair it. It is hard to realize how helpless you are when you are out of town with no transportation. We were nomads in search of getting our truck repaired while finding someplace to rest from the heat, always moving. I found Radley Chevrolet on my GPS and decided to hire a tow to their facility. After witnessing the long line of cars parked to enter service, we didn't think we could get on Monday’s schedule. I was planning on calling the service manager and pleading our case first thing Monday morning and was extremely pleased when Mr. Flood beat me to it. He called me at 0800 and told me he would do his best to get us back on the road that day. After inspecting the job, he called again to let me know that this was a big job and the fuel talk would need to be dropped to gain access. He and your service department had us back on the road by 1530 that day and we made it to our destination by 10 PM that night. When I mentioned that I would get a taxi to to pick it up, he quickly arranged for door-to-door transport. This special touch was greatly appreciated. Our experience with Radley Chevrolet could not have been better. Mr. Flood and the service department are simply incredible! More

