Radley Chevrolet

Checked with several local dealers, looking for a new truck. Karen was extremely friendly and helpful with all of my questions and worked with me to get the best deal on the new truck. I will continue truck. Karen was extremely friendly and helpful with all of my questions and worked with me to get the best deal on the new truck. I will continue to recommend this dealership to anyone looking for a new car or truck. More

DO NOT USE THIS DEALERSHIP!!!! I am a professional DO NOT USE THIS DEALERSHIP!!!! I am a professional woman and own two companies. I took my daughter's vehicle to Radley Chevrolet Body Shop for a $8 DO NOT USE THIS DEALERSHIP!!!! I am a professional woman and own two companies. I took my daughter's vehicle to Radley Chevrolet Body Shop for a $89 alignment. I received a call from Michelle who stated that we needed a $52 cam bolt, which made me very skeptical. I have had many alignments and never had to pay for any additional parts. I put her on speaker phone so my daughter could hear the conversation. The only pricing Michelle mentioned was $89 for the alignment and $52 for the cam bolt that was needed to complete the alignment. In fact, I was told the alignment could not be completed without it. NO other pricing such as labor was provided to me. I didn't ask about labor because I assumed if the cam bolt was needed for the alignment that the labor was all included in the alignment price of $89. I was VERY surprised to find that the alignment final cost was $199 because they added $67 labor charge for installing the cam bolt. Then when I called to speak to Michelle she LIED to me and stated that she told me the labor charge not once, but MULTIPLE times. This is NOT TRUE and I am volunteering to take a lie detector test. Would Michele be willing to do this as well? I CANNOT RECOMMEND ANYONE USE RADLEY CHEVROLET AS LONG AS EMPLOYEES ARE LYING TO CUSTOMERS!!! I was already mad at the additional $52 charge, so if she had advised me of the full cost I would have told her DO NOT DO THE ALIGNMENT!! I am requesting a refund of the labor fee. I also questioned why I paid for a 4 wheel alignment when they only aligned the right front wheel (hence 2 wheel alignment). I am really sick of dealerships taking advantage of customers!!! More

I found a truck I was very interested in at this dealership. I called up and originally spoke with a salesman who was very nice named Jonathan he then sent me to financing where I had told them I co dealership. I called up and originally spoke with a salesman who was very nice named Jonathan he then sent me to financing where I had told them I could either pay cash or finance with $2000 to build up my credit....5 days later I called them just to have them tell me that someone would call me back in a couple of minutes here I am 7 days later, 2 applications in to them and no one has responded back to me except an automated email. I thought I had seperarion anxiety with $12,000 but they don't want it obviously so I just called Carmax and Pohanka. Maybe they're better in person but I don't have that kind of time with my job. More

On July 15, my family and I were travelling south on I-95 towing a fifth-wheel trailer with our 2004 Chevrolet 3500 when I realized the brakes were weak. Our brakes went from bad to worse when we quickly rea towing a fifth-wheel trailer with our 2004 Chevrolet 3500 when I realized the brakes were weak. Our brakes went from bad to worse when we quickly realized that we were losing brake fluid through a leaking brake line. Basically, we were stranded. We tried Pep Boys and after waiting about 3 hours in the heat they couldn’t help us. We tried Merchants and the result was the same. Even a 24 hr roadside truck service couldn’t repair it. It is hard to realize how helpless you are when you are out of town with no transportation. We were nomads in search of getting our truck repaired while finding someplace to rest from the heat, always moving. I found Radley Chevrolet on my GPS and decided to hire a tow to their facility. After witnessing the long line of cars parked to enter service, we didn't think we could get on Monday’s schedule. I was planning on calling the service manager and pleading our case first thing Monday morning and was extremely pleased when Mr. Flood beat me to it. He called me at 0800 and told me he would do his best to get us back on the road that day. After inspecting the job, he called again to let me know that this was a big job and the fuel talk would need to be dropped to gain access. He and your service department had us back on the road by 1530 that day and we made it to our destination by 10 PM that night. When I mentioned that I would get a taxi to to pick it up, he quickly arranged for door-to-door transport. This special touch was greatly appreciated. Our experience with Radley Chevrolet could not have been better. Mr. Flood and the service department are simply incredible! More