
Rainbow Chrysler Dodge Jeep LLC
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I purchased the truck on 5-11-25 it broke down on 5-22-25 yall have had it since with no commination. I call yesterday 6-3-25 to check on it and was told waiting on a part and that they didn't have a deliver yall have had it since with no commination. I call yesterday 6-3-25 to check on it and was told waiting on a part and that they didn't have a delivery date on that part More
David was fantastic. I pulled up and in less than 30 seconds I was professionally greeted. Within 5 minutes he had my truck looked at and a proposed solution in place. Th I pulled up and in less than 30 seconds I was professionally greeted. Within 5 minutes he had my truck looked at and a proposed solution in place. The solution did require sign off by others, but as promised I received a call a few hours later illustrating that we were all set. Top to bottom, great service. David was impeccable. More
buying experience was terrible it makes me not want to buy a vehicle from them again which sucks because i think service dept. is phenomenal. always helpful, knowledgeable and keeps you updated with chang buy a vehicle from them again which sucks because i think service dept. is phenomenal. always helpful, knowledgeable and keeps you updated with changes that may occur. parts dept great. sales i think needs alot of work. I bought my first ram from this dealership and experience was great thats why I came back. there were things that were supposed to fixed on truck I explained very clearly to salesman I work alot so my free time is extremely limited. they had truck for a week. had arrangement with salesman to leave keys in truck so could pick it up at 7am after working all night. he didn't do that so had to wait till 9am then still had papper to do which i had asked about and was never given answers. so I only got 2 hours of sleep before having to go back to work. windsheild was replaced but I didn't have a inspection sticker and was never told about so had to cancel my doctor's appt.when I was talking to a manager explaining why i was angry about all the issues another manager came up and said heres 20 bucks its just an inspection sticker its no big deal completely missing the fact i had to cancel my plans in order to get it and they had the truck for s week never said anything.i had to get one because I was immediately leaving out of town after work. grill was never replaced. when I added wiper fluid because light came on immediately when I left dealership it all poured out of two holes in reservoir so I had to use jb weld to fix it. I had texted the salesman about it with no response. there are other issues I had. It seems I was told whatever it took to make the sale. I think they were dishonest about things and had zero understanding of how there decisions affect others who's work schedules are extremely busy leaving little free time. More
Exceeded expectations of my needs, took the time to throughly ensure the truck was returned in great shape throughly ensure the truck was returned in great shape More
It's easy to schedule appointments at this service department and there seem to be many appointment times available daily. Staff is always friendly the several times I have been here and they are up f department and there seem to be many appointment times available daily. Staff is always friendly the several times I have been here and they are up front about pricing and service options. More
My service was top rated for repair and on time projection by the service department. projection by the service department. More
Problem fixed, but had to bring it back. Fixing the problem created others that were not resolved before the vehicle was returned to me. Fixing the problem created others that were not resolved before the vehicle was returned to me. More