Rainbow Chrysler Dodge Jeep LLC
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I arrived with my car to get an oil change and my tires rotated for my appointment at 11am. I was the only customer in the service waiting area. At approximately 1pm a service technician came out and asked rotated for my appointment at 11am. I was the only customer in the service waiting area. At approximately 1pm a service technician came out and asked what I was waiting for and which vehicle was mine. When I told him he seemed confused. I went to the service desk immediately and asked them what was going on. They told me the technicians were at lunch. I explained that I had been there since 11am and it was now 1pm and if my car wasn’t done by 1:30pm I was going to collect my keys and leave because I had to go to work. Magically my car was done right before 1:30pm. My tires were rotated but the pressures were not correct. Three of them were only 30lbs and one was inflated to 38lbs. It doesn’t take 2.5 hours to change oil when you have an empty waiting room. And on top of it all, they didn’t swap out the window lift pistons they ordered for me months ago. My rear window won’t stay open and hits me in the head every time I open it. Very disappointing and seems like they have major communication problems. They have an army of young sales people sitting around and not enough service techs. More
Quick service, courteous staff, very pleased.Did a great Quick service, courteous staff, very pleased. Did a great job, love my Jeep, thanks so much! Quick service, courteous staff, very pleased. Did a great job, love my Jeep, thanks so much! More
They were courteous, fast, efficient, and professional. My salesman listened to my needs and found a great deal for me!! Love my new jeep!! My salesman listened to my needs and found a great deal for me!! Love my new jeep!! More