Rainbow Chrysler Dodge Jeep LLC
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I was handled very well by the service department. The service time was efficient. Thank You. The service time was efficient. Thank You. More
Not the most pleasant experience. The ACTUAL price was significantly higher than the price listed online when i scheduled the appointment. The ACTUAL price was significantly higher than the price listed online when i scheduled the appointment. More
Connor was great it was no hassle wasn't pressured to buy anything I would recommend rainbow to everybody anything I would recommend rainbow to everybody More
Service and parts desk extremely demonstrates negligence in replying to customers about parts orders and notifications update. Never calls, text, email nothing. I ordered the rear axle assembly at a cost o in replying to customers about parts orders and notifications update. Never calls, text, email nothing. I ordered the rear axle assembly at a cost of approximately $2',700.oo. During this time I have had my house for sale and sold it.. we are leaving the state of Louisiana and wanted to cancel the order.. your customer service woman wants a $800.oo restock fee.. that is robbery and unfair to senior citizen and Vietnam veterans... More
They were very courteous and well mannered. They had both vehicles ready for my wife and I when we arrived. Hassle free buy. Looking forward to doing business in the future. They had both vehicles ready for my wife and I when we arrived. Hassle free buy. Looking forward to doing business in the future. More
Job done well and on time. I appreciate having a ride to and from so thank you for that! But they didn’t put or tell me the kids car seat was not installed. That was frustrat I appreciate having a ride to and from so thank you for that! But they didn’t put or tell me the kids car seat was not installed. That was frustrating. More
Spent thousands to try and fix a problem and multiple visits only for them to tell me there was something else wrong. And now parts were back ordered and not available, thanks for not fixing the issue. visits only for them to tell me there was something else wrong. And now parts were back ordered and not available, thanks for not fixing the issue. I just spent thousands on things that didn’t need to be done in the first place and they basically said to me you’re SOL. Have a nice day, been good here for years and we bought my wife’s car here, they lost all my business. More
Suddenly had a dead battery (unbeknownst at the time) and had my car towed to Rainbow CDJ for diagnosis and service. They contacted me for information before starting work and stayed in touch until complete, had my car towed to Rainbow CDJ for diagnosis and service. They contacted me for information before starting work and stayed in touch until complete, along with estimates for repair. Service reps here are always polite and informative. I trust them with my vehicle! More
They have not resolved any of our issues with the car. Shaking vigorously and made us purchase $1400 for 4 new tires and the issue is still not fixed. Ceiling of inside of car rattles and they cannot fix. Shaking vigorously and made us purchase $1400 for 4 new tires and the issue is still not fixed. Ceiling of inside of car rattles and they cannot fix. They do not provide a loaner vehicle as promised when we purchased the vehicle. Multiple issues, never a resolution, always walking away unhappy with service provided. Lack confidence in their service people. We will definitely shop elsewhere for our next vehicle purchase. More



