Rainbow Chrysler Dodge Jeep LLC
Covington, LA
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Overcharge me $50 per tire for 4 tires but won't tell me what type of tires they are putting on my car to comparison shop. Give me no loaner even though I have the best warranty and then keep my vehicle for what type of tires they are putting on my car to comparison shop. Give me no loaner even though I have the best warranty and then keep my vehicle for days longer than expected. Worst, they took my $100 fee to do a warranty covered respond the didn't replace the broken item. I still can't shift safely, Always an overcharge or upcharge for trying to use a dodge warranty there. More
The sale manager has made my life a living nightmare when I was trying to get the vehicle he call and text me all day until I purchase it now I have a big problem with the vehicle he stop answering the phone I was trying to get the vehicle he call and text me all day until I purchase it now I have a big problem with the vehicle he stop answering the phone and stop replying to text messages and the shop manager tells me I'm on my on with a big smile More
The service department has always been very easy to work with. The service writer is knowledgeable and friendly. The work seems to be dealer quality with no complaints. with. The service writer is knowledgeable and friendly. The work seems to be dealer quality with no complaints. More
We took in our Pacifica to diagnose auto start/stop issues. They replaced a battery terminal and told us it was fixed. 2 days later we had to jump the car to bring it back in. They claimed it was a issues. They replaced a battery terminal and told us it was fixed. 2 days later we had to jump the car to bring it back in. They claimed it was a dead battery, so I replaced the battery. When I brought in the "dead" battery, the auto parts place said the battery was good. The next day the car would not start with the new battery, even with a jump. We wound up towing it elsewhere to get properly fixed. More
They are professional and efficient and always do it right the first time. David and the other service techs are knowledgeable and friendly and always keep me informed on the status of my vehicle. Thi right the first time. David and the other service techs are knowledgeable and friendly and always keep me informed on the status of my vehicle. This service department is first rate. More
Everything went well. Had a great experience. No hassle and I was in and out in no time. They treated me like I was the only customer Had a great experience. No hassle and I was in and out in no time. They treated me like I was the only customer More
Worst experience ever! Feel like this is borderline criminal behavior from service department. I've told so many people about my experience and no one believes I was treat Feel like this is borderline criminal behavior from service department. I've told so many people about my experience and no one believes I was treated fairly. Maybe the charged battery that could crank the vehicle was really not able to process my recall, but no one I have spoken to thinks that sounds right. The dealership then threatened to charge me diagnostic fees and 500 for a battery even though I went in for the exploding battery recall. Wasted days of my time and hundreds of dollars before going to another dealership for help. I never intend to use this dealership again. More
The person who rotated my tires forgot to adjust and check the pressures afterwards. Therefore, when I got home, I saw my front tires read' low pressure'. The front pressures were 45psi and should have check the pressures afterwards. Therefore, when I got home, I saw my front tires read' low pressure'. The front pressures were 45psi and should have been 55psi. The rear should have been 45psi, but were instead at 55psi. Of note, on the inspection sheet, it read all my tire pressures were 40psi. More
Customer service is very friendly and communicative throughout the process. Glad they are there to help! throughout the process. Glad they are there to help! More
Eric worked on my car as it had/has many repairs and maintenance from the previous vehicles owner. 10/10 always keeps me updated as well as a few other workers who have been keeping me updated on any is maintenance from the previous vehicles owner. 10/10 always keeps me updated as well as a few other workers who have been keeping me updated on any issues. More



