Rainbow Chrysler Dodge Jeep Ram of McComb, LLC

Overall terrible experience. Never was called directly with an update, I had to call and wait to speak to someone every time. On week six I called on Monday morning and Ariel tol Never was called directly with an update, I had to call and wait to speak to someone every time. On week six I called on Monday morning and Ariel told me the car would be done by Thursday or Friday that week. I called Thursday of that week and she said it would be done Friday by the end of the day and when we came Friday to pick up the car they handed me someone else keys and paperwork. When I stated this wasn't my car, Ariel then went in the back to talk with the mechanic, turns out that my car was still being worked on and they had ordered another part and it wouldn't be in till probably Monday of the next week. When I called on Tuesday seeing where they were with my car , staff got upset with me for crying on phone because I thought my car was gonna be ready last week or that week at the latest...they had manager call me back to explain where they were with my car. It took another week and half before they were done. When I picked up my car and cranked it the battery sounded weak so I got one of the staff to check my battery and the device said that the battery was bad... I had to immediately go buy a new battery after I left. They did not fix my car's trunk release either and they lost one of my weather tech floor mats for the driver side...the day after I got home the check engine light came on again. I dont know what to do More

Quick and easy Quick, Easy and Patient with my wife and I. Third vehicle I've bought from y'all I. Third vehicle I've bought from y'all More

Took a long time to get my truck fixed. Just glad to have it back. And hope the brakes stay fixed. Just glad to have it back. And hope the brakes stay fixed. More

Always excellent customer service ? ??????????????? I want to take a moment to recognize the excellent customer service I received at Rainbow Jeep Ram dealership. From the moment I arriv ??????????????? I want to take a moment to recognize the excellent customer service I received at Rainbow Jeep Ram dealership. From the moment I arrived, the staff made me feel welcomed, respected, and truly valued as a customer. Their professionalism, patience, and willingness to go the extra mile did not go unnoticed. It’s always a blessing to encounter people who take pride in what they do and treat others with kindness and integrity. Thank you to the entire team for making the experience smooth, pleasant, and memorable. Great customer service like this deserves to be acknowledged and appreciated! Keep up the amazing work! ???? More

The dealership was clean and the staff was very nice Mr. Pittman is outstanding and very respectful. I love the dealership Pittman is outstanding and very respectful. I love the dealership More

Great. Everyone was polite n answer all the questions I had It wasn't a long wait time Everyone was polite n answer all the questions I had It wasn't a long wait time More

Miriam or Muriel but I can't continue to spend money I need to be certain on what's going on with my car yesterday I was told I had an oil leak which I've never seen or smelled and needed a thermostat now need to be certain on what's going on with my car yesterday I was told I had an oil leak which I've never seen or smelled and needed a thermostat now it's I need an ABS module. And I can not afford to waste money my vehicle has been there almost a month More

I have used Rainbow for serving of my jeep for 7 years. They provide efficient and timely service. I trust Rainbow for my service needs. They provide efficient and timely service. I trust Rainbow for my service needs. More

Great service and professional service people definitely will be a returning customer and they keep you informed on the work being done will be a returning customer and they keep you informed on the work being done More