Back

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

McComb, MS

4.3
310 Reviews

310 Reviews of Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

Sort by
August 23, 2024

Keep my truck over 2 months. Initially took it in for it making a popping noise when turning to the right. They supposedly fixed that part, but when I got my truck it was still m More

by Kela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivy Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Kela, we’re truly sorry to hear about your experience. It’s frustrating to deal with ongoing issues, and we appreciate your feedback. We're committed to resolving this, and your concerns will help us improve our service. Thank you for sharing your thoughts with us. Sincerely, Gordon Hanna, Fixed Operations Manager

August 22, 2024

Great people providing fast courteous service but trained and informed technicians and service writers all around good place More

by amy.walsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
Aug 23, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for the fantastic review, Amy! We’re thrilled to hear you had a great experience with our team. Your kind words inspire us to keep delivering top-notch service. We look forward to seeing you again soon!

August 22, 2024

My daughter took the car and she said she was very pleased. Thank you for the politeness, kindness. I would recommend others. More

by mwilbert2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lyles
Aug 26, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

We're thrilled to hear that your daughter had a great experience! Thank you for your kind words and for recommending us to others. We appreciate your support and look forward to serving you again!

August 22, 2024

Always great service. They have taken care of me no matter what I’m driving. More

by jasonwmaxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria Spears, Stacey Lea, Michael Lyles
Aug 23, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for the fantastic review, Jason! We're thrilled to hear you consistently receive great service, no matter what you're driving. Your satisfaction is our top priority, and we look forward to continuing to take care of you!

August 22, 2024

The Dealership is a wonderful place to shop for a vehicle I've been a customer since 2011 More

by Annette
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : O J Smith
Aug 23, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Annette, thank you for your kind words! We're thrilled to hear that you've had a great experience with us since 2011. Your loyalty means the world to us, and we look forward to continuing to serve you in the future!

August 22, 2024

Excellent service and selection of trucks to choose from. Prices are very competitive in market value. More

by daltonlaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivy Pittman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Thanks for the fantastic review, Dalton! We’re thrilled to hear you enjoyed our service and selection. We strive to offer competitive prices and a great experience for our customers. Your feedback motivates us to keep improving!

August 21, 2024

Good friendly people and done a good job will come back nice waiting room with coffee More

by williamfreemyer48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daja Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi William, thank you for the positive feedback! We're glad to hear you had a great experience with our team and enjoyed our waiting room amenities. We look forward to welcoming you back in the future.

August 20, 2024

Excellent service as usual. Service department carefully reviewed recommended services. Low pressure. Car was ready when promised More

by bryanfrentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Lea, Michael Lyles
Aug 22, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Bryan, thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had another excellent experience with our service department. We always strive to provide top-notch service in a low-pressure environment. We look forward to serving you again in the future!

August 13, 2024

Poor customer service experience…common problem with backup camera. Was told it could be fixed within an hour and after $200 charge for one hour of service was informed that more time was needed for dia More

by sonyathibodeaux3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
A Floyd , Stacey Lea
Aug 15, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi Sonya, thank you for sharing your feedback with us. We apologize for the frustration you experienced with our customer service. We strive to provide efficient and transparent service, and we will address this issue with our team to ensure better communication moving forward. Sincerely, David Logan, General Manager

August 12, 2024

Service dept rep was very pleasant and helpful. As with most dealerships I thought the work was expensive but they provided me with a needed service. No service pickup or delivery was ever discusse More

by george@gnalley.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Lea
Aug 13, 2024 -

Rainbow Chrysler Dodge Jeep Ram of McComb, LLC responded

Hi George, thank you for sharing your feedback with us. We're glad to hear that you found our service representative pleasant and helpful. We appreciate your honesty regarding pricing and will take your comments into consideration. If you have any questions about our services, please feel free to reach out.

...
14
...