Rainbow Chrysler Dodge Jeep Ram of McComb, LLC - Service Center

The service department is a joke. I was told to bring my truck in at 9am for them to check it out and by 2:45 I had to call to check on it. I was told they hadn’t had a chance to look I was told to bring my truck in at 9am for them to check it out and by 2:45 I had to call to check on it. I was told they hadn’t had a chance to look yet and that they would call me back by 4:00 as that was my only ride home from work. I had to call them at 4:45 due to no return call and was told they still hadn’t looked at my truck. But they did offer to look at it the next day after lunch. It was completely a waste of my time. I brought my truck to another shop the next day and received a phone call 2 hours later with a diagnosis of my truck. This isn’t the first time I’ve been disappointed by the service department. More

They are a super bunch of people who genuinely care. Grateful for their service to me. Grateful for their service to me. More

The new service manager and staff are wonderful! ! I truly felt that they wanted to help me. ! I truly felt that they wanted to help me. More

It was a great experience. Everybody was helpful and very professional. Clean place of business. Everybody was helpful and very professional. Clean place of business. More

Abysmal response of "well, you're almost 10K into your warranty" foreshadowed the treatment by the sales manager and service manager that all I was was a "former customer" once my vehicle left the dealers warranty" foreshadowed the treatment by the sales manager and service manager that all I was was a "former customer" once my vehicle left the dealership. Considering it was now my 3rd visit in fewer than 90 days of the calendar year, I thought more would be done for customer loyalty than a picayune discount on a tune-up costing over $600. One-star hardly illustrates my disappointment. More

Courteous, caring, efficient. Pleased with the outcome of the repairs done. Did not require lengthy “down time “ for my van. Pleased with the outcome of the repairs done. Did not require lengthy “down time “ for my van. More

There work at times seems more like just a part changer. At their charges you would expect better. At their charges you would expect better. More

They was very nice and quick I got in and out very fast and the ppl in the service department was awesome and the ppl in the service department was awesome More

Personal service. Great updates. Reasonable rates. Honest recommendations. They get back to you in a timely manner! Great updates. Reasonable rates. Honest recommendations. They get back to you in a timely manner! More

Ariel, in Service, is the one to make even your worst experience with a Service Guide, unsure of what the title is, but I was so pleased with the service that I received from everyone the day after Chris experience with a Service Guide, unsure of what the title is, but I was so pleased with the service that I received from everyone the day after Christmas. I was assured that my experience would be different and the service was the best experience that I could possibly wish for, the day AFTER CHRISTmas!! Thank you Ariel!! More