Rairdon's Dodge Chrysler Jeep of Bellingham

My 2003 Dodge Ram 4x4 Quad Cab pickup with 50k miles began to have transmission malfunction. I brought the truck in for lube, oil, & filter and to have the transmission looked at, under warranty. It t began to have transmission malfunction. I brought the truck in for lube, oil, & filter and to have the transmission looked at, under warranty. It turned out that the connection to the PCM was dirty. They cleaned the connection and the trans shifted correctly again. When I picked up my truck they presented me with a bill for the lube, and an additional bill for $102 for the transmission. It seems like a nickel and dime job, and rather unreasonable to charge for service under warranty. They said that they had to replace parts in order for Chrysler to pay anything, and that the Chrysler warranty has a $100 deductible anyway... what's up with that? If the connection was dirty enough inside to cause a malfunction then it must be improperly shielded or defective. I have never seen a maintenance schedule list cleaning electrical connections as a routine maintenance function. Don't let them wash your vehicle after service, they don't get it clean anyway and tend to smear scratching particles around on the paint. I will say, however, that my initial purchase experience was one of the best I have ever experienced at any dealership. My salesman Guy, who is no longer with Bellingham Chrysler, treated me very fairly on my trade and did an excellent job of making the transaction go smoothly. More