Rairdon's Dodge Chrysler Jeep of Monroe

Quick and Easy This was my first dealership experience by myself. There was hardly any pressure and I was able to take my new (used) car home within an hour and hal This was my first dealership experience by myself. There was hardly any pressure and I was able to take my new (used) car home within an hour and half of meeting with Mark. While I waited for the paperwork to process, Manny followed me home to give me a ride back because I left my proof of insurance there. I followed up with a car wash the following Saturday and got to meet the Service team and learn the ropes to get my oil changes done for the next year. I was a bit disappointed in the price of getting a duplicate key made since I didn't haggle over the price of my Doug (yes, he is already named Doug the Dodge) More

amazing customer service even with a cheap car A few years back I would have not recommended this dealer to anyone. Recently I bought a 2012 for fiesta (slightly used) on 6/2/15. I had a great expe A few years back I would have not recommended this dealer to anyone. Recently I bought a 2012 for fiesta (slightly used) on 6/2/15. I had a great experience with everyone involved. I bought the car about 7pm at night after looking at it for 2 days, then the next morning at 430am the check engine light came on and the car started to stall. I called a tow truck and had it towed back to the dealership. I was honestly waiting for a battle. The a manager came out to meet me with keys to another car to use and was highly apologetic. The tow truck driver personally walked into the dealership to shake the managers hand as he has never seen such customer service (this is what it should be) I wanted to be mad but I assume their intention is not to sell a bad car. So they changed some parts 2 days later and they still couldn't fix it. At this point they could have rigged it and gave it back to me and tell me see ya. But no they towed it to a ford dealer who did about 700 dollars worth of repairs and they paid for everything. My car has not had any other problems since (thankfully). But honestly in this day and age I was really grateful with working with someone that wasn't a crook. Thanks to everyone there in Monroe Rairdon's! Ron More

Nice people Best experience I've had with buying a car yet. John was very nice and we talked about random stuff not related to cars and that was great. I apprecia Best experience I've had with buying a car yet. John was very nice and we talked about random stuff not related to cars and that was great. I appreciate his kindness. Thank you for making that fun -rose More

Quick & painless The people that I dealt with were so informative, very helpful. They had answers for all my questions, no matter how silly they may have sounded to th The people that I dealt with were so informative, very helpful. They had answers for all my questions, no matter how silly they may have sounded to them. They all had great sense's of humor, too. They got us processed out in a timely manner and I drove out of the lot with the best car EVER!!! Thank you!! More

Bought My Dream Car Hands down, best car buying experience ever! The entire team was super nice and welcoming. I got to the dealership, went on a test drive, fell in lov Hands down, best car buying experience ever! The entire team was super nice and welcoming. I got to the dealership, went on a test drive, fell in love with the car, came back and had a hassle-free negotiation. Jacob was my sales guy, he definitely went above and beyond, Manny helped me get my target price, was totally easy-going and didn't pressure me which I appreciated a lot. Jim helped me get through all the paperwork and even got me a better rate which I also really appreciated! Scott, Shaun and John all congratulated me and the service team got my new car all shined and ready to go! I never thought there was such a thing as stress-free car shopping but I was wrong! These guys are great and I would highly recommend them! Thanks guys! More

2015 Dodge Challenger It had been awhile since I bought a new vehicle. I had been looking at the Dodge Challengers for a while. It was a big decision to make and was glad It had been awhile since I bought a new vehicle. I had been looking at the Dodge Challengers for a while. It was a big decision to make and was glad that I choose Rairdon's Dodge Chrysler Jeep of Monroe. I worked with Mark who was professional and was very attentive. He listen to what I was looking and found one that matched my request. He was not pushy and wanted to make sure I was happy with what I got. Which I love my new Dodge Challenger this is the fourth Dodge my family has owned and I am a true Dodge buyer. Donna More

How could you ask for more? Shaun was exception! Bought a pick up as is, and had a problem with one of the sensors. I was told that it would cost $500 to repair the problem and S Shaun was exception! Bought a pick up as is, and had a problem with one of the sensors. I was told that it would cost $500 to repair the problem and Shaun came to bat for me and got the whole repair cost waived. It was a totally painless process and Shaun even put up with my crappy jokes. More

2013 Jeep Grand Cherokee Purchase From the moment my husband & I arrived, we felt welcomed & satisfied. From Sales to Financing, the transaction went smoothly and was overall a great From the moment my husband & I arrived, we felt welcomed & satisfied. From Sales to Financing, the transaction went smoothly and was overall a great purchasing experience. Our Salesperson Jacob Johanson was genuine, knowledgeable, caring, and friendly. More

Trustworthy and Friendly I bought my very first car from these guys. Shaun was more than helpful and gave me a very fair price. They helped me find a decent insurance company I bought my very first car from these guys. Shaun was more than helpful and gave me a very fair price. They helped me find a decent insurance company, and waited very patiently while I did so. I really appreciate all the help these guys gave me. Thank you! More

2015 Jeep Wrangler Purchase I worked with John Knudson and Garrett Creal - both were, truly, awesome ! I've purchased a few new cars, over the last 20 years, and this was the I worked with John Knudson and Garrett Creal - both were, truly, awesome ! I've purchased a few new cars, over the last 20 years, and this was the best experience I've had in buying. There was ZERO pressure, I got straight answers AND, most importantly, they did everything they said they were going to do. I'm an upfront personality and I, always, want straight answers/no BS when I'm looking at spending tens of thousands of dollars - these guys are awesome and I highly recommend Garrett and John - and this Monroe, WA dealership if you're looking to purchase a Jeep/Chrysler product. More