Rairdon's Dodge Chrysler Jeep of Monroe

Professional Team! I went to the dealership to have a recall fixed on my Jeep eco-diesel that I purchased there 2 years ago, I ended up walking out with a brand new Jeep I went to the dealership to have a recall fixed on my Jeep eco-diesel that I purchased there 2 years ago, I ended up walking out with a brand new Jeep Cherokee 2 hours later. While I was waiting for my repair, I wandered over to the sales desk to see what they would give me for a trade in value. The sales guy, Greg Lynn, was so kind and patient. I didn't seem overly excited to buy a car, but he still spent the time to show me several different models and encouraged me to give them a drive. Because of his patient approach, and his willingness to do what he could to make the numbers work in my favor, I walked out with a brand new Jeep. I dreaded going to finance, but the finance guy, Ricky Moe, was so awesome! I told him I didn't want all the extra warranties, and while he was super patient and respectful, still showed me one for my paint protection that I actually found helpful, so I ended up getting it. Overall, the whole team was friendly and nice. It made buying a car totally painless. I wouldn't go anywhere else. Next time, it's my husbands turn for the truck of his dreams. More

Buying great Durangos This is my 4th Durango! Everyone a great price, excellent options with great service package! Exceptional sales, service and care for each. Repe This is my 4th Durango! Everyone a great price, excellent options with great service package! Exceptional sales, service and care for each. Repet customer. YES!!! More

5 Star experience buying a new Jeep Grand Cherokee. I have purchased many cars from many dealers but Rairdon's Dodge Chrysler Jeep of Monroe is by far the best experience I have had so far. I did my re I have purchased many cars from many dealers but Rairdon's Dodge Chrysler Jeep of Monroe is by far the best experience I have had so far. I did my research on pricing throughout the Northwest and called ahead to set a time to look at a specific vehicle that was configured as we wanted. When we arrived the sales manager Garrett greeted us and took us to the vehicle which was pulled out and ready to look at and test drive. Garrett turned us over to sales consultant William to show us the features and take a test drive. I did my home work on the features but Garrett still was able to tell me many things I did not know about the vehicle. I stress enough how rare this happens, generally I don't waste my time with the sales people because they know virtually nothing about the vehicle. Not the case with William. He was informative and did not push the sale, he let the vehicle sell itself. It was a very very good experience. When we were done with the test drive and looking at the features we sat down and Garrett came back over. I said I had very competitive pricing from another dealer, a price I felt was fair. I gave Garrett the pricing and after just a few minutes he agreed to it but spent some time to see if there were any additional incentives offered by Jeep. he didn't need to do that but did. We agreed on the final price and closed quickly. The Jeep was detailed, filled with gas and ready to go during this time. The final paper work was efficient and went very quickly without undo additional pressure for options, extended warranties, etc. Bottom line here is if you need a Jeep, Dodge or Chrysler vehicle do your homework then make the short drive to Monroe, as we did from Sammamish, and have the best buying experience you can ever have. This is a fair and uncompensated review. Purchase date of my vehicle was 4/20/2019. More

All of the employees here at Rairdons treat you like family Their service center is top notch and Nate makes sure That you are completely satisfied with everything they have done to your vehicle before you dri Their service center is top notch and Nate makes sure That you are completely satisfied with everything they have done to your vehicle before you drive away. They are awesome. I am so glad that I live so close. More

Excellent service! Had an excellent experience buying my new RAM. I would recommend Rairdon's to anyone looking to buy. John was very helpful and professional. They made Had an excellent experience buying my new RAM. I would recommend Rairdon's to anyone looking to buy. John was very helpful and professional. They made sure I got the truck I wanted. More

Great Experience! Angelina helped me with scheduling and Nate Gruol helped me on the day of service. Both were very professional and pleasant. They were able to comple Angelina helped me with scheduling and Nate Gruol helped me on the day of service. Both were very professional and pleasant. They were able to complete the work quickly and efficiently! I had a loaner car arranged, but they were able to complete the work so quickly, I did not need the loaner. This saved me time and hassle in the long run. Very pleased with the experience! More

Awesome Service! Everyone I encountered in the service department was very friendly and attentive. They treated my car as if it was their own! Great job y'all! I'll be Everyone I encountered in the service department was very friendly and attentive. They treated my car as if it was their own! Great job y'all! I'll be back More

Maintenance and recalls I always work with Nate and he’s always professional and have to the parts ready before my appt. I strongly recommend seeing Nate at Monroe Dodge I always work with Nate and he’s always professional and have to the parts ready before my appt. I strongly recommend seeing Nate at Monroe Dodge More

Overall Highly Satisfied Great customer service and GREAT mechanics that do an amazing job! I always leave with a smile on my face and a clean, shinny car! Great customer service and GREAT mechanics that do an amazing job! I always leave with a smile on my face and a clean, shinny car! More

Handling of 3 small recalls They took care of the issues with correct parts, good communication regarding issues, and timing of work was coordinated with me, the customer. 1 days They took care of the issues with correct parts, good communication regarding issues, and timing of work was coordinated with me, the customer. 1 days work in and out cleanly. Good work. More