Rairdon's Honda of Sumner

Shane is an excellent Service Advisor and always takes care of me and my vehicles which is why I only get my service done there. care of me and my vehicles which is why I only get my service done there. More

Pressure tactics, misleading, then when you call them on it they don't get back to you it they don't get back to you More

Working with Ava was a pleasure. She was informative and helpful. It’s always a nice experience here at this dealership. She was informative and helpful. It’s always a nice experience here at this dealership. More

I had a great experience working with Ava when scheduling my oil change. She was very kind, helpful, and informative about what was going on with my car. I also really appreciated that she let me know about my oil change. She was very kind, helpful, and informative about what was going on with my car. I also really appreciated that she let me know about available discounts without me even asking. It felt very natural, thoughtful, and not salesy at all. Overall, Ava made the process easy and comfortable, and I would definitely give her 5/5 stars! More

We had a wonderful experience at Rairdon of Sumner buying our new HRV. Our salesman Eugene was amazing. our new HRV. Our salesman Eugene was amazing. More

Excellent customer service and Mike lets you know exactly the condition of your car is in and what it needs. Mahalo🤙🏼 the condition of your car is in and what it needs. Mahalo🤙🏼 More

Ava checked us in for servicing our Honda. She was very helpful in explaining items being done and the cost involved. She was spot on in letting us know when the car was ready for pick up. She was very helpful in explaining items being done and the cost involved. She was spot on in letting us know when the car was ready for pick up. Thanks Ava! More

Had a appalling buying experience with the one of the unprofessional sales women(I think her name as Chloe) who behaved like she was doing me a favor by selling me the car. Every question was met with at unprofessional sales women(I think her name as Chloe) who behaved like she was doing me a favor by selling me the car. Every question was met with attitude, and instead of feeling like a customer, I felt like I had to justify why I deserved to buy the vehicle. As a brown customer, I left questioning whether I was treated unfairly because of my color. Buying a car should be an exciting experience, not one where you leave feeling disrespected. I visited to purchase the Honda CR-V all the way from Seattle as I genuinely liked the last visit and on testdrove - felt in awe with the car color(canyon blue). Was prepping to buy at the listed price.Unfortunately, this lady ruined the experience. The disappointing part is that they lost a customer who was ready to buy simply because of the way I was treated—not because of the car or the price. I genuinely hope she works on her customer service skills, otherwise her unprofessionalism would continue to cost the dealership sales. More

Quick and easy check in. My service was done in a timely manner. No pushy sale’s tactics. My service was done in a timely manner. No pushy sale’s tactics. More

It was a great experience from beginning to end. The entire staff was amazing and helpful. Love my purchase. The entire staff was amazing and helpful. Love my purchase. More