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Rairdon's Honda of Sumner

Sumner, WA

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Reviews
Vehicles
4.3
323 Reviews
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16302 Auto Lane

Sumner, WA

98390

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Showing 323 reviews

May 08, 2026

This review is for the splendid customer service of Ava, a Service Writer at Rairdon Honda. She has gone above and beyond to ensure that my vehicle has been properly cared for. She has been most courteous a More

by krsm187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ava, service writer
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May 07, 2026

Adam was fine not Happy it took so long to just get a tire fixed my guess is I should have went to a tire store instead of the Honda dealership said it would be ready by 3:00 Pm and it was not ready till More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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May 07, 2026 -

Rairdon's Honda of Sumner responded

Hank, we apologize for the delay in getting your tire fixed. Thank you for working with us and for sharing your feedback. Your patience means a lot to us, and we hope to have the chance to assist you again in the future. Thank you, Rairdon's Honda of Sumner.

May 07, 2026

I had amazing service, was willing to work with me and explain every step of the way to help me make a informed purchase everyone was nice and friendly ulises helped me pick a car that I like a lot and wo More

by Kyrah Howell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulises
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May 07, 2026 -

Rairdon's Honda of Sumner responded

Hi Kyrah, thank you for sharing your experience with Ulises and the team! We are so glad you found a great car with us at Rairdon's Honda of Sumner.

May 06, 2026

They did a good job and did it on time. Everything was great and good. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ava
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May 06, 2026 -

Rairdon's Honda of Sumner responded

Thank you, Tom, for reviewing Rairdon's Honda of Sumner!

May 01, 2026

Michael was amazing, we had great conversations and made the process a breeze. Definitely a great place to go when you’re looking for a new or used vehicle. More

by J.deschner85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson
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May 04, 2026 -

Rairdon's Honda of Sumner responded

Thank you for sharing your awesome feedback about Michael and our team! We hope to see you again at Rairdon's Honda of Sumner. Enjoy your new ride!

May 01, 2026

Service was excellent, especially from Britney-Marie. I appreciate her working with me and finding a good solution for my needs. More

by jasonmurdock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britney-Marie Jahner
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May 04, 2026 -

Rairdon's Honda of Sumner responded

We're pleased to hear you had an excellent experience with Britney-Marie! Thank you for choosing Rairdon's Honda of Sumner and for your feedback. We look forward to serving you again in the future!

April 25, 2026

Samuel and Genevieve were amazing! Their service was above and beyond what was hoped for!!! More

by Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel and Genevieve
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Apr 27, 2026 -

Rairdon's Honda of Sumner responded

We love seeing 5-star reviews here at Rairdon's Honda of Sumner. It's wonderful to hear you were in capable hands with Samuel and Genevieve. Thanks, Ann!

April 17, 2026

Very good service the person that help me with the car was very good I didn't have to spend a lot of time I would recommend this dealership to anyone More

by jmartin42162
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
I cannot remember his name but he was very very good
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Apr 20, 2026 -

Rairdon's Honda of Sumner responded

We’re so happy to hear you had a smooth and efficient experience. Thank you for choosing Rairdon's Honda of Sumner and for recommending us!

April 16, 2026

Wendy was very helpful and nice to work with love working with her the waiting room is very clean More

by Bobarnold211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy
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Apr 17, 2026 -

Rairdon's Honda of Sumner responded

We appreciate your business and your review! Thanks from Wendy and the Rairdon's Honda of Sumner Team!

April 16, 2026

Got a new Civic Hybrid in perfect condition with 5 miles. First green flag but the real hole in one was the great staff. Real down to earth, friendly, professional, knowledgeable people. Everybody I talk to More

by theohmiemic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarany and Darian
Report | Print
Apr 17, 2026 -

Rairdon's Honda of Sumner responded

Congratulations on the new Civic Hybrid! It’s wonderful to hear Sarany, Darian, and the rest of our team made your experience top notch. Safe travels from Rairdon's Honda of Sumner!

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