Rairdon's Honda of Sumner

As always, my experience at Rairdon's Honda if Sumner was excellent. My Service Advisor, Adam Aride, did an excellent job of getting me checked in for my routine maintenance appointment. Adam was very prof excellent. My Service Advisor, Adam Aride, did an excellent job of getting me checked in for my routine maintenance appointment. Adam was very professional, knowledgeable, and pleasant to work with. Adam did help me with a question I had about a credit in my account and directed me to speak with Wendy Hagen after my service was completed. The service was completed within the time frame I had been quoted. In checking out, I was able to speak with Wendy Hagen and my question was answered. I am pleased to say that I had another great experience with Rairdon's. More

Charged $39 for a loaner after they determined a “wait” would need to be an “ overnight”. Tried to sell my daughter a $200 battery because the terminals were corroded. would need to be an “ overnight”. Tried to sell my daughter a $200 battery because the terminals were corroded. More

Shane took great care of me and my car today! Shane made sure I was well informed about the process. Thank you Shane! Shane made sure I was well informed about the process. Thank you Shane! More

Eugene treated me like the most important client he ever had. I wanted to buy a used S2000 sight unseen and he made it happen, with appropriate verbiage to protect both our interests. And we had a good ti had. I wanted to buy a used S2000 sight unseen and he made it happen, with appropriate verbiage to protect both our interests. And we had a good time during this rare transaction!! I'll be back for my service requirements. Thanks, Gene!! More

Shane and service is always wonderful and makes the experience very good and he is very helpful experience very good and he is very helpful More

I went in for an oil change Friday evening and the customer service was not good but I was grateful for the hours of operation and no appointment needed. customer service was not good but I was grateful for the hours of operation and no appointment needed. More

They provide great service. Toni was helpful and kept me informed both days of service. Toni was helpful and kept me informed both days of service. More

Very nice experience. Much improved from my last experience there. Was very impressed by the improvements. Much improved from my last experience there. Was very impressed by the improvements. More

Wendy and Mike in the service department are both great. I've been bringing my Honda to them for repairs and normal maintenance for years now. I've been bringing my Honda to them for repairs and normal maintenance for years now. More

I had a very disappointing experience with this dealership. They gave me at least four different prices on the same vehicle, each time saying “we can’t go any lower” — only to suddenly drop the pri dealership. They gave me at least four different prices on the same vehicle, each time saying “we can’t go any lower” — only to suddenly drop the price again as soon as I left, or when I used a different name online. That alone made it hard to trust them. I also noticed an oil leak on the car and asked to see the vehicle health report, which they already had but never disclosed until I pushed. I paid for my own private inspection, which found about $1,000 worth of repairs. When I brought this to them, they refused to do anything about it. To make matters worse, the manager came out, was rude, and actually walked away while I was asking questions. If you don’t know what you’re doing, this dealership will take advantage of you. Be very careful before doing business here. More