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Rairdon's Honda of Sumner

Sumner, WA

3.5
224 Reviews
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16302 Auto Lane

Sumner, WA

98390

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Showing 224 reviews

August 06, 2025

Adam was very nice, the only thing was that when I dropped car off I ask for a car wash. He said no problem, but when I picked it up it had not been washed. More

by deannodonnell2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam in service
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Thank you for sharing your feedback about Adam's service and sorry to hear about the car wash oversight. We apologize for any inconvenience this may have caused. We value your business and hope to exceed your expectations next time at Rairdon's Honda of Sumner.

August 03, 2025

Brittni was very pleasant to work with. She was sympathetic when my car had more issues than anticipated (an older Honda) and explained necessary repairs and the reasons for them clearly. More

by kstep
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't interact with sales
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

We're so lucky to have Brittni on our team! Thank you for choosing Rairdon's Honda of Sumner. We hope to see you again down the road!

August 01, 2025

Thank you Adam for your service Adam has made the experience pleasant and given me excellent service. More

by Shirley.kaszycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Shirley, this feedback made our day! It's wonderful to hear that you are so impressed with Adam's service. We appreciate your business and we hope to see you again at Rairdon's Honda of Sumner!

July 22, 2025

Courteous and professional service from Toni. Very helpful in making service options decisions. Also, exceptional follow-up with Mike. Assisted in procuring a loan vehicle and was timely with sta More

by Blakemanba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam M.
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Your feedback is music to our ears! Thank you for choosing Rairdon's Honda of Sumner and highlighting the great work of Toni and Mike.

July 18, 2025

I loved the service. They took good care of us. Thank you for listening to our needs. More

by Heathbar320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Thank you for trusting Rairdon's Honda of Sumner with your business!

July 17, 2025

The dealership’s employees are easy to work with! They always have an upbeat personality and are quick with getting all my questions answered. More

by Douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chiane
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Douglas, thank you for sharing your review of our team! It is gratifying to hear that you are always so well taken care of and that you are impressed by our personable service. Drive safely!

July 14, 2025

It’s been a while since I service my Odyssey, the people still the same very friendly and respectful. I love Honda anywhere , it feels like home you can relax while waiting or you can watch news while waiti More

by Jeng215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Thank you for sharing your great review! We appreciate your confidence in our team and we hope to welcome you back to Rairdon's Honda of Sumner next time you're due for service.

July 11, 2025

Excellent and timely service! No pushing but good explanation of why some service items are recommended. Thank you! More

by szuszics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Thank you for your business and the great review of our team! We appreciate it and look forward to seeing you next time at Rairdon's Honda of Sumner.

July 11, 2025

Excellent service kind personnel great response. Explanation of service. Nothing left unchecked all around good experience. More

by ajproby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Thank you for your business and kind feedback! We are thrilled that our team gave you such a positive experience here at Rairdon's Honda of Sumner.

July 10, 2025

We bought our 2020 Honda over the web using Edocuments. Salesman was perfect. Our car needed 1 repair and it was completed without hassle and before delivery. More

by pjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Rairdon's Honda of Sumner responded

Thank you for your business and your confidence in our team! We are proud to have earned your five-star recommendation and we hope to welcome you back to Rairdon's Honda of Sumner down the road.

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