Rairdon's Honda of Sumner

I was contacted back quickly and multiple times. We ended up making an appointment to drive over the mountains (3 hr drive) to test drive the vehicle. Anna was prepared for us and it worked out grea We ended up making an appointment to drive over the mountains (3 hr drive) to test drive the vehicle. Anna was prepared for us and it worked out great as the vehicle price was dropped. We can came home with the car! More

Service appointments are always convenient. They are quick and keep you informed if something is needed. Love the small town vibe of the area. quick and keep you informed if something is needed. Love the small town vibe of the area. More

Purchased a 2021 Honda Pilot Touring model and the experience was less than satisfactory. This is the 3rd vehicle we have purchased from Rairdon Group. We were provided one key to the vehicle and to experience was less than satisfactory. This is the 3rd vehicle we have purchased from Rairdon Group. We were provided one key to the vehicle and told they would locate the 2nd key the next day when the Sales Manager returned to work because he was using the car to commute to and from work. The next day we were told there was only one key and we would have to pay over $200 for a second key plus $80 to program the new key. After spending almost $50K on a vehicle, I think the dealership should not pass on this cost to the customer. As a 3 time buyer, I would think loyalty means something! Apparently not with the current staffing at this dealership. More

Keely Ballintine,was great to work with. I purchase a new 2022 Honda CRV EX-L. Keely was knowledgeable of the vehicles, options and warranty. She showed be all the available Honda CRV vehicles and inbo new 2022 Honda CRV EX-L. Keely was knowledgeable of the vehicles, options and warranty. She showed be all the available Honda CRV vehicles and inbound shipments. I was able to find the right vehicle at a very good price. More

Always excellent service here , especially the face to face with the service dept. I’ve bought several vehicles here as well and it was an enjoyable experience…Top Notch all the way!! face with the service dept. I’ve bought several vehicles here as well and it was an enjoyable experience…Top Notch all the way!! More

Great Service Clean waiting roomGreat service Great Service Clean waiting room Great service management Excellent communication and follow up APlus dealership Great Service Clean waiting room Great service management Excellent communication and follow up APlus dealership More

We bought our car here with a oil change life guarantee, they have a wonderful customer service, great people! Every time we come here it is pleasant! And not a stressed ball like some places! Thank you for they have a wonderful customer service, great people! Every time we come here it is pleasant! And not a stressed ball like some places! Thank you for being so amazing! You beat all the dealers by far! Thank you ..and ..looking forward for this new year a better year for everyone! 🙏🏻 More

I bought a used car from them years ago, and it was a good experience. I returned to try to order an Odyssey. Their asking price was higher than anywhere else in the state. $4500 over msrp. I get paying good experience. I returned to try to order an Odyssey. Their asking price was higher than anywhere else in the state. $4500 over msrp. I get paying msrp or a bit of mandatory accessories in this environment, but it was shocking to have my hometown dealer be the worst one. Even though I wanted to order in advance as a repeat customer. Odysseys aren't that rare or in high demand. More

The staff in sales and service are excellent. We are always treated like members of the Rairdon family. We have purchased four cars with them and they continue to earn our loyalty! always treated like members of the Rairdon family. We have purchased four cars with them and they continue to earn our loyalty! More

I bought my car at a Bellevue dealership but came to be serviced at Sumner. This service was recommended by fellow guys. I was there first time and got free oil change and filters. Everything is very fast serviced at Sumner. This service was recommended by fellow guys. I was there first time and got free oil change and filters. Everything is very fast and friendly staff. There was delicious coffee. Thank you, I really appreciate it. I will come again. More