Rairdon's Honda of Sumner

We took our car in for routine oil change, and somehow they messed up the system, including the gas gauge. Leading to us running out of gas hours away from home, leading to a tow truck, a car rental and a they messed up the system, including the gas gauge. Leading to us running out of gas hours away from home, leading to a tow truck, a car rental and a mechanic bill. We asked them for partial reimbursement since it was their fault/messing up the systems, and they’ve completely ghosted us. No follow through, no follow up. I would not recommend this location and we do not trust them with our vehicles any longer. More

Personable, friendly salesman. Very efficient finance guy. From the time I checked the online inquiry as to availability at 11:00 pm and got an immediate response, to when we clos Very efficient finance guy. From the time I checked the online inquiry as to availability at 11:00 pm and got an immediate response, to when we closed the transaction at noon the next day every interaction was positive. The staff made me feel comfortable. Even staff not involved in our transaction were welcoming and friendly. I would recommend this dealership to anyone. More

Serany our sales person was very professional and knowledgeable would definitely be back to purchase again in the future knowledgeable would definitely be back to purchase again in the future More

Kayla was professional, knowledgeable and efficient. Dealership was easy to access online and very friendly. Dealership was easy to access online and very friendly. More

Clear communication, prompt and friendly service, and very helpful with explaining the services and options available to me. very helpful with explaining the services and options available to me. More

I just went in for service on my Pilot and had a very warm greeting from Chiane Martin, the Service Advisor. As she pointed out items that my car needed, I never felt any pressure from her to do anything warm greeting from Chiane Martin, the Service Advisor. As she pointed out items that my car needed, I never felt any pressure from her to do anything beyond what I came in for. That made my experience even better. More

Jodi our sales person was phenomenal! She was very patient and gave us several options. I ended up leaving with a Jeep Grand Cherokee which I didn’t even know I wanted until she showed it She was very patient and gave us several options. I ended up leaving with a Jeep Grand Cherokee which I didn’t even know I wanted until she showed it to me, and I love it! She was fully transparent and helped us through the whole process! Also special shout out to Matt in finance for getting us a great deal and working with our options and need for a warranty. Thank you Jodi, Matt, and Rairdon Honda of Sumner for taking good care of us. Car buying can be an awful, stressful experience, but this was very pleasant and straight forward! More

Joseph and Shane took great care with us acknowledging what we needed and wanted it done and finally made it happen so I am sending a great review and saying thank you very much! what we needed and wanted it done and finally made it happen so I am sending a great review and saying thank you very much! More

Rairdon Honda has been a consistently reliable dealership for us over the years. We've purchased and had serviced four vehicles there. for us over the years. We've purchased and had serviced four vehicles there. More

Joseph helped me today while I was getting my oil changed. He was very friendly changed. He was very friendly More