Rairdon's Nissan of Auburn
Auburn, WA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 PM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 615 reviews
I received excellent service from this dealership and exceptional service from the representative that served me. My car was making a strange sound, and when I called it in they scheduled my appointment exceptional service from the representative that served me. My car was making a strange sound, and when I called it in they scheduled my appointment for the same day. The team serviced my car and I was out in less than 30mins. Thank you Alejandro for making this a smooth experience and showing me high quality customer service! More
INCOMPETENT Service Department! DO NOT USE@ I took my Nissan there for warranty work as my AC stopped blowing cold. Their service team said there was nothing wrong except DO NOT USE@ I took my Nissan there for warranty work as my AC stopped blowing cold. Their service team said there was nothing wrong except the computer just needed a quick reset. They said because nothing was wrong/broken, the warranty would not cover it and charged me $500. I paid the ridiculous charge. Went home and did research to see why the computer would just stop "talking" to the AC. I found it was a commom, known issue with my make/model and should have been easily diagnosed by a competent mechanic. Had they correctly diagnosed the failure code, my warranty would have paid the claim. I went back in and spoke to the service manager Brett Harrison. Brett assured me that he'd look into it and make it right, one way or another. Lies. He did nothing. He ignored all of my calls, voicemails and emails. That was 3 months ago and he's done nothing. I took my vehicle to a competent Nissan dealership in Olympia. They immediately knew what was wrong and were able to correctly repair the known issue and submit it to my warranty. They fixed the issue instead of just slapping a bandaid on it and charging me $500 like the crooks at Auburn Nissan. After the holidays I will be taking Nissan of Auburn to small claims court. You've been warned...do not use Nissan of Auburn. More
My experience with coming in for my service on my car was extremely well. I enjoyed Brittney. She was very thoughtful and explained everything. She was excellent above and beyond best treatment. I’ve had dow extremely well. I enjoyed Brittney. She was very thoughtful and explained everything. She was excellent above and beyond best treatment. I’ve had down there for years from Brittney Marie. More
Great experience. Got updates on the car. Told me about anything I might need to do Got updates on the car. Told me about anything I might need to do More
Excelente atención al cliente. Me atendio Britney con mucha amabilidad. Se tomo el tiempo de contestar todas mis preguntas. Me atendio Britney con mucha amabilidad. Se tomo el tiempo de contestar todas mis preguntas. More
Appreciated the excellent care I received from Alejandro and the entire crew at Rairdon Nissan service department. Very thorough and pleasant experience. I feel confident knowing I don’t have to worry about and the entire crew at Rairdon Nissan service department. Very thorough and pleasant experience. I feel confident knowing I don’t have to worry about unexpected breakdowns for awhile. Also appreciated the loaner car better More
The people are very friendly very they welcome you in with a smile I like that with a smile I like that More
Service is excellent! ! Kristin and Aaron are very helpful, nice and knowlegable. Overall I had a good experience ! Kristin and Aaron are very helpful, nice and knowlegable. Overall I had a good experience More
Service is professional, courteous and friendly. I am pleased with their work. We have had our Rogue serviced here for 6 years. I am pleased with their work. We have had our Rogue serviced here for 6 years. More



