Rairdon's Nissan of Auburn - Service Center

I always receive great service here. The service team is very friendly, and their work is very efficient. very friendly, and their work is very efficient. More

Asked how much will to make diagnostic . 150 + tax. I signed the paper for 165. After diagnosing I 've was billed for 186. Change for shop supply. They didn't know before they will do it in the shop so signed the paper for 165. After diagnosing I 've was billed for 186. Change for shop supply. They didn't know before they will do it in the shop so estimated 165. Old joke: man asked how much for pair of glasses? 100. Seller seeing that man ready to pay saying- for one lens only. Here we are. More

I had great explanation of what I ask them to check and what they did. Excellent service on the car. what they did. Excellent service on the car. More

Awesome customer service, fast and efficient. Sebastian was great and very helpful. We will definitely be back for all our car maintenance. was great and very helpful. We will definitely be back for all our car maintenance. More

Crews at service department are rude, bossy with customers and need a good customer service training. Yesterday the latino guy at service was sarcastically rude! customers and need a good customer service training. Yesterday the latino guy at service was sarcastically rude! More

Aaron Torres is very nice and very apologetic because they are super busy and explained that it will be a long wait but it’s ok as long as the staff especially Aaron is very friendly and good customer se they are super busy and explained that it will be a long wait but it’s ok as long as the staff especially Aaron is very friendly and good customer service,no problem.Thank you so much for servicing my car and answered all my questions. More

I took my vehicle in for a recall service and they were prompt and professional with their work. prompt and professional with their work. More

I made the appointment the week before and because the service included alignment the scheduler recommended Monday instrpead of Saturday because he said it was very busy on Saturday. They gave me options service included alignment the scheduler recommended Monday instrpead of Saturday because he said it was very busy on Saturday. They gave me options for arriving. I was there by 9 am know Ing it was going to be a couple hours. The service tech confirmed that and I went for a walk for about an hour. When I arrived back I was told it was going to take longer. I noted that the car was still parked from 9 am. He just said they were backed up. So now I was facing another 3 hr wait. I told them I was waiting without a ride. All I could do was rent a car which I did. So I had to incur a $35.00+ charge because it was impractical to wait. The service tech could have called in the morning telling me they were backed up and been given the option to show up later or something else. It was not his fault and he handled the best he could without emotion. He did apologize for the delay that was out of his control. More

Fantastic customer service from Aaron Torres, in the service department. I had been trying for weeks to get an oil change. So he had me come first in morning, got me in and out so I could meet my Hospi service department. I had been trying for weeks to get an oil change. So he had me come first in morning, got me in and out so I could meet my Hospice nurse, plus because of the ongoing problem, even showed more great service by giving a discount. I was impressed, bought my car there, and all my service has been done there! Again 100% to Rairdons Nissan of Auburn great job Aaron! More

They are informative, courteous, on time as given, and respectful of my car, the COVID situation and my time. respectful of my car, the COVID situation and my time. More