Rairdon's Nissan of Auburn - Service Center

Service team is terrible, will never be back. Click bait oil change program thatbtheybsale you and all 2 times I had my oil changed they used bulk 5-w30 which is not the recommended oil for any ne Click bait oil change program thatbtheybsale you and all 2 times I had my oil changed they used bulk 5-w30 which is not the recommended oil for any new Nissan and they try and tell you that it's ok....so wrong. Long waits, I called the local number on the web site and was told no wait come on down and I got there 20min later and they were filled for the night and the service managers response was sorry but that has been happening alot. Really then address the issue and fix it right? The manager said nothing he could do for me even thoe I called there number was told to come down what a disconnect... and the service manager should have mad it right no if and or butts. They dont wash your car or vacuum it and definitely dont go above and beyond like a good run dealership should. One trip to another local Nissan dealership and wow what a difference and it really showed how disconnected, un organized they are ran More

Long wait 3 hrs. But xxxx happens Long wait (3 hours) but xxxx happens I’m sure it’s not a everyday thing. In fact I’ve been there a couple times and never experienced a long wait, and Long wait (3 hours) but xxxx happens I’m sure it’s not a everyday thing. In fact I’ve been there a couple times and never experienced a long wait, and I didn’t even have an appointment so it was totally fine. Everyone was really nice though.Thanks! More

Satisfied Was scheduled to get an oil change at 11am come to find out it was first come first serve but. Rodney was very helpful and tried getting me in right a Was scheduled to get an oil change at 11am come to find out it was first come first serve but. Rodney was very helpful and tried getting me in right away. Thank you so much! More

Consistently exceeding expectations! Rod Ridley and Team continue to provide exceptional service for my two cars. They have earned my trust and respect. I will continue to rely on them t Rod Ridley and Team continue to provide exceptional service for my two cars. They have earned my trust and respect. I will continue to rely on them to service my vehicles. More

Enjoyable My experience with Rairdon was exemplary - truly was. Customer Service in particular will bring me back be it repairs or looking to purchase. I tip my My experience with Rairdon was exemplary - truly was. Customer Service in particular will bring me back be it repairs or looking to purchase. I tip my hat and a hearty thank you to Rod Ridley - that’s a good man and company ambassador for Rairdon Nissan. More

Excelente work and super clean I was looking for my running boards for several places and I could not find them until finally I communicated to the dealer and they got me a good dea I was looking for my running boards for several places and I could not find them until finally I communicated to the dealer and they got me a good deal and perfect service ...thanks!!! More

Excellent Service Always has the best service from purchasing my SUV to all my service needs have all been a great experience and would recommend them to anyone. Always has the best service from purchasing my SUV to all my service needs have all been a great experience and would recommend them to anyone. More

Top notch service department My service experience at the dealership is always very efficient, fast and they look for ways to save me money. I was going to get an oil change at 6 My service experience at the dealership is always very efficient, fast and they look for ways to save me money. I was going to get an oil change at 6 PM before they closed at 7 PM, but got stuck in traffic. They were kind enough to take the car at 6:15 even though it meant they be staying later. More

Service. Very proffesional environment, Jhon was ver helpfull. He even vacuumed my car. I’ll continue service my car with them. Thank you very much guys Very proffesional environment, Jhon was ver helpfull. He even vacuumed my car. I’ll continue service my car with them. Thank you very much guys More

Excellent friendly service I was impressed about the speedy and excellent service done to my car fixing the bumper by Aaron thanks So much to all of you I was impressed about the speedy and excellent service done to my car fixing the bumper by Aaron thanks So much to all of you More