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Ralph Honda - Service Center

Rochester, NY

4.8
285 Reviews

285 Reviews of Ralph Honda - Service Center

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July 25, 2020

My experience with Ralph Honda has been all positive, from first walking into the showroom including 2 service visits. My most recent visit was for my yearly check, oil change, and inspection. The waitin More

by Sweagley52
Recommend Dealer
Yes
Employees Worked With
Pat, Don
Jul 29, 2020 -

Ralph Honda responded

Thank you for the nice review and for the recommendation. We appreciate your business.

July 24, 2020

Had oil change and tire rotation done on my Honda passport, service was prompt and courteous. Will use Ralph Honda again and happy to recommend to friends! More

by Csal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 29, 2020 -

Ralph Honda responded

Thank you.

July 20, 2020

I have been a customer of Ralph Honda since 1990. I have to admit every car I purchased I had done my homework and knew exactly what I wanted and how much I was willing to pay. Any dealer can accommodate me More

by No1mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
Aug 09, 2020 -

Ralph Honda responded

Thank you so much for your business over the last 30 years. We really appreciate the relationship!

July 14, 2020

Excellent customer service!! I was received well by Linda and she directly dealt with my request; which was to purchase a new tire. Linda was friendly and polite, a very good cus More

by jtdentinger912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
Aug 09, 2020 -

Ralph Honda responded

Thank you!

July 13, 2020

They did the job that we askd them to do Have purchased two used vehicles from the dealership and are happy with the service and the way we are treated. Our first ownership of Handa's More

by budelectronics
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of there names
July 06, 2020

Fantastic customer service. Friendly and knowledgeable staff. Everything was well explained to me. Linda Freeman is exceptional. I recommend Ralph Honda to everyone for their service More

by mpelleti
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
June 26, 2020

Mouse Trap Removal My 1500 GMC Pickup truck had a air conditioning smell. It had a mouse nest the size of Marge Simson's head of hair. They cleaned the venting, replaced More

by Mouse Trap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The whole service department!!!!
June 24, 2020

Dishonest service I've used Ralph Honda for service for 5 years, and have had issues with their service department prior for dishonesty, but now I'm done. Took my car More

by sp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department front end staff
June 22, 2020

Great service dept Service dept is always helpful, friendly and honest. Steve keeps you informed of what's going on and if extra work needs to be done explains what's r More

by notthatdali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora,
June 16, 2020

Brought my 2008 CR-V into Ralph Honda where I was greeted by Steve with a friendly demeanor and years of experience. He listened to my concerns (primarily AC problems) and circumstances and was prompt with w More

by mk19
Recommend Dealer
Yes
Employees Worked With
Steven Pecora
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