We were involved in a fender bender, after reporting to our insurance we called & talked with Chuck McGarry, Body Shop Manager. He was very professional, knowledgeable and really cared about helping us. Once the insurance adjustment was complete, Chuck was contacted again. Within 2 working days, of our call, he had us scheduled & began work. Through out the process we stayed in communication on progress. The Quality of fit & finish was equal to OEM and the customer service was exceptional. We live approximately 65 miles from the dealership, however it is worth the drive.