Back

Ralph Honda - Service Center

Rochester, NY

4.8
290 Reviews

290 Reviews of Ralph Honda - Service Center

Sort by
November 26, 2019

Wonderful customer service ! Prompt and friendly. Paul was a very nice young man and thorough and went over everything with me . Very satisfied. Michele labigan More

by mlabigan
Recommend Dealer
Yes
Employees Worked With
Paul in service department
November 23, 2019

CRV Inspection I have had the pleasure of driving Hondas from Ralph for the past 10 years. The service is thorough and professional. I brought my CRV in for an ins More

by lschimpf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
November 22, 2019

Rear Camera mystery solved. Brought in my 2019 Honda Civic because rear camera view was cloudy, found out lens dirty from recent snowstorm (I didn't know location of the camera More

by rsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
November 20, 2019

Always excellent I bought my Honda Accord from Ralph brand new in 2005. Yes, 2005 - and I have been bringing my car there for oil changes and general service ever sin More

by Christine Kerxhalli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
November 17, 2019

I brought my Honda Accord in for an oil change and to check an issue with my transmission. I spoke with Steve Pecora about my complaints about the transmission, he as usual was polite and very interested More

by Dthomas3760
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
November 16, 2019

Great Service I brought my Accord in for the 15000 mile maintenance service. The people here are friendly, polite and treated me with respect. They did a great job More

by kend01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
November 10, 2019

Best Dealership This dealership is the best! From the ownership (Zac) to sales (Dave) and most importantly service, (Steve, Patrick, Kevin) and my wonderful mechanic More

by Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
November 04, 2019

Excellent Ralph Honda is an awesome dealership filled with knowledgeable, honest friendly people in every area. We have always received excellent service. Eve More

by Thoughtful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmgreen, Linda Freeman, Zippy Zimny
October 18, 2019

Excellent Customer Service & Quality Collision Shop We were involved in a fender bender, after reporting to our insurance we called & talked with Chuck McGarry, Body Shop Manager. He was very professio More

by Dandy Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck McGarry
October 09, 2019

oil change service/other issues Steve listened to my requests, agreed with me on an issue with excessive wear of driver's seat, and followed up on getting a replacement seat back ord More

by Ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
...
22
...