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Ralph Honda - Service Center

Rochester, NY

4.8
285 Reviews

285 Reviews of Ralph Honda - Service Center

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May 14, 2019

Excellent Service from a first class dealership We have been doing business with Ralph Honda since 2007 and will continue to do so going forward. We recommend Ralph Honda to others when talking veh More

by Zachary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of the Services writers we work with at Ralph Honda define quality customer service
May 05, 2019

Inspection and Oil Change Was able to get an appt. within a few days. Service was exceptional and my service representative, Steve Pecora is the nicest, most professional perso More

by Jbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
May 04, 2019

Troublesome check engine light Our check engine light on our 2013 Honda Pilot continued to stay on despite all types of efforts to diagnose and get to the bottom of the cause. It to More

by Mary362
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick and Steve
April 30, 2019

LINDA IS WONDERFUL I cannot say enough about how knowledgeable and comforting she is. I have had the pleasure of dealing with her during my last two oil changes. She’s w More

by danielle51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
April 27, 2019

Great place, great service Always reliable, on-time service with high quality. I have been their customer for more than twenty years and I never had a problem. I highly recommen More

by E. Mergen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
April 13, 2019

Linda is the best Linda listened to my concerns and addressed them. I finally feel at peace with my vehicle and know nothings wrong with it. Linda even called the next More

by Jfrank1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
April 13, 2019

Airbag recall Dropped off my car the night before and they had it completed by 9am, I was the first car in. Steve at the service desk was great and followed up with More

by Cgonnoud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pecora
April 12, 2019

Flat tire repair!! Thanks to Linda Freeman!! She was able to help me when I brought My gouged tire in for replacement. She also called me when it would be ready!! O More

by Mary260@
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
April 09, 2019

Up-beat, professional personnel. The personnel at Ralph Honda always greet me with a smile and are cheerful in their duties. They explain clearly what is wrong with the car, and give More

by JonnyEm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda, Steve
April 08, 2019

15000 mile service Excellent work on my 2015 Honda Civic. Brought the car in for oil and filter change and battery check. Agent suggested 15000 mile service to check bra More

by Lorraine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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