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Ralph Honda - Service Center

Rochester, NY

4.8
285 Reviews

285 Reviews of Ralph Honda - Service Center

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April 02, 2019

Very nice people and friendly. I took my Honda accord in for repair, service people were very polite. I was talking to a salesman as I was walking around looking at New Honda's. He More

by hotrod65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Freeman , service consultant , Nathan Moffett, sales , Mark Allen , service assistant. And the lady at the front desk. I forgot her name, Nathan Moffett
April 01, 2019

Our new Honda CRV We have been buying our cars from Ralph for many years! We would not go any other place! We love our new CRV...everyone at Ralph is very professional More

by Dinnycrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Pagon, Elvis Pagan
April 01, 2019

Service is Fair and Honest Went for oil change, with coupon and first time visit. Had issue with my drain plug but they fixed it for a reasonable price. Typical dealer time. More

by Tony O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat McTammany
March 30, 2019

Excellent service and great communication! I have been bringing my car to Ralph Honda for the last couple of service appointments after being unhappy with another local dealers service. I have More

by Mbalys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
March 27, 2019

Excellent Linda Freeman greeted me and explained things thoroughly as to maintenance on my vehicle. Linda kept me informed while i waited for my car to be serv More

by hondachar2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Freeman
March 07, 2019

Annual Inspection and factory recall I took my car in for the annual inspection, oil change, tire rotation and a factory recall. As usual the service was great, all employees that I deal More

by Darla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick McTammany, Service personnel and cashiers (sorry don't know their names)
March 03, 2019

Warranty and service Went in for warranty and service on my Ridgeline, Great service from the advisor to the end of service They even washed and cleaned my vehicle. They More

by Bill b 911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
March 01, 2019

NYSTATE inspedction Made the appointment got a 3 day lead time arrived on time, Linda was my service adviser she took good care of me, she got me out of the shop with in More

by Trackman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
February 26, 2019

Great service advisor Linda is great and always treats me like family. It is alway good to see her. Thank you very much for being so kinda and caring. More

by Jvagg17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda
February 21, 2019

Never A Problem Purchased a new Honda at Ralph 12 years ago and have never had it serviced anywhere else. Service team is knowledgeable, courteous and have taken good More

by Ridgeliner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Pat and Kevin in Service Dept
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