Ralph Sellers Chevrolet - Service Center
Baton Rouge, LA
647 Reviews of Ralph Sellers Chevrolet - Service Center
Abigail was awesome. The service department is questionable. They was supposed to change the windshield and didn't so I had to drive back to Gonzales and wait about 3 hou The service department is questionable. They was supposed to change the windshield and didn't so I had to drive back to Gonzales and wait about 3 hours to get it replaced. Several other small items took about 2 weeks to repair. More
Excellent customer service and service help me out with what I needed and they were fast. what I needed and they were fast. More
False advertising! Sticker and website pricing were several thousand dollars under actual price of vehicle! Sticker and website pricing were several thousand dollars under actual price of vehicle! More
For the first time in my life (68 yrs old), that a dealer service department fixed my vehicle the FIRST time. I have owned several Chevrolets, Fords, Dodges, Volvos, Nissans, Toyotas, Scions, GMCs, Masda, J service department fixed my vehicle the FIRST time. I have owned several Chevrolets, Fords, Dodges, Volvos, Nissans, Toyotas, Scions, GMCs, Masda, Jeep, and Oldsmobiles. NEVER have I had such great care from a Dealer’s service department. The updates were very frequent and accurate. More
Jess was great kept in constant communication. truck was done in a very timely manner truck was done in a very timely manner More
The service department provided excellent customer care, fast repairs, and honest pricing. Highly recommend them! fast repairs, and honest pricing. Highly recommend them! More
Not honest at all! Made an appointment to get vehicle looked at and arrived on time and told service advisor I would be waiting on vehicle. After about 2 hours I saw my Made an appointment to get vehicle looked at and arrived on time and told service advisor I would be waiting on vehicle. After about 2 hours I saw my vehicle sitting outside so I went to service advisor and was informed that vehicle was almost ready. Another hour passed by and vehicle had never moved so I went back to same service advisor and was told that it shouldn’t be too much longer. So I waited another hour and now I’m at 4 hours of waiting so I went back to same service advisor and told them this time that my vehicle had never moved and I just wanted to know why. He then told me that my appointment only assured that my vehicle would be looked at sometime that day and that the technician was backed up. I had the earliest appointment time for that day and saw many come and go after I got there. I had never heard of an appointment time in anything else meaning something so ridiculous as it will be seen sometime that day. So I asked for my keys and when I went to sign my paperwork the lady threw the pen down and said sign here with an attitude! Don’t believe me just watch your cameras!!! I will never ever come back to this dealership and will make it my mission in life to tell any and everybody about how this service department treated me!! More
Always great service since I've been a customer. Always hands on help care and support. Always hands on help care and support. More
Respectful, helpful made my experience of buying the car. Wonderful didn’t keep you there all day like most car dealerships do Wonderful didn’t keep you there all day like most car dealerships do More