Ralph Sellers Chevrolet - Service Center

Great experience! Diagnostics was quickly done and repairs set up. Staff was great to deal with. Diagnostics was quickly done and repairs set up. Staff was great to deal with. More

My experience with this dealership was well informed and courteous. I vehicle was diagnosed correctly and given an updated account when asked. Their time line for completion gave me confidence. courteous. I vehicle was diagnosed correctly and given an updated account when asked. Their time line for completion gave me confidence. More

My service experience with Ralph Sellers’s Chevrolet is an experience that I should never forget for it was indescribable. I gave a one star, but if I could have, I would’ve given A zero “O” - star. I have an experience that I should never forget for it was indescribable. I gave a one star, but if I could have, I would’ve given A zero “O” - star. I have been a long time customer of Chevrolet. I have purchased 3 Vehicles total ; two cars and one truck in the last 8 1/2 years. I recently brought my 2015 Chevrolet impala To Ralph Sellers’s Chevrolet be diagnosed and repaired . My vehicle was kept there for about 3 1/2 weeks (from the third week of November until the second week of December) which I think is preposterous and entirely too long and I wasn’t even offered a loaner vehicle. Also my service advisor was unreliable and untruthful. furthermore, when I receive Word that my vehicle was ready, I went to pick it up, but before I went inside to finish up the transaction, I open up the hood , just to check to see if everything was all OK under the hood, well to My surprise, the engine cover was not secure and It had parts and tools that I assumed belong to the mechanic that worked On My vehicle and when he was finished, left them underneath the hood. After telling the service advisor and the service manager how I felt about what I had witnessed underneath the hood of my car, I drove it home that day and the next morning at 6:00 AM my wife was driving to work and stopped at a four-way stop 🛑 the car killed And when she started It back up The engine light came back on !!! I was and I still am very, very unsatisfied with the service that was provided to . If there was one word to describe my whole service experience, that word will be : “” UNACCEPTABLE ““ More

They were quick and very courteous. The general manger even came in and asked how everything was. Definitely top notch service The general manger even came in and asked how everything was. Definitely top notch service More

Every thing was fixed properly but the communication throughout the process wasn’t good at all. throughout the process wasn’t good at all. More

It took a couple of visits, but Bailey stuck with it and got the job done. Great employee! She kept me informed and up-to-date on everything going on with my service recall. The job was completed as require got the job done. Great employee! She kept me informed and up-to-date on everything going on with my service recall. The job was completed as required, and my wife is back on the road, enjoying her Saturn Sky. More

Service was excellent and the time was great! They called us as soon as they were done. They called us as soon as they were done. More

I stayed longer than expected but the staff was very helpful and kept me aware of the situation. Thanks Baylee helpful and kept me aware of the situation. Thanks Baylee More

Always friendly and responsive. I have bought 4 vehicles from them in the last 12 months, always my first stop. I have bought 4 vehicles from them in the last 12 months, always my first stop. More

They get you in and out with quick service,very friendly likes that from a dealership likes that from a dealership More