Ralph Sellers Chevrolet - Service Center

I missed my appointment time due to my job in emergency service, and upon arrival, I spoke to Ryan Drew who advised me that I had missed my scheduled time. I quickly explained to him that my profession req service, and upon arrival, I spoke to Ryan Drew who advised me that I had missed my scheduled time. I quickly explained to him that my profession required me to be out cutting down trees to clear roadways and rescuing people from hazardous situations, which caused me to be delayed. Ryan informed me that it would be about four hours before they could get to my vehicle and asked if I had someone who could pick me up since it would be a long wait. I explained that I had just finished a 24-hour shift and was in no condition to drive or make other arrangements. Understanding my situation, I asked if it was possible to reschedule my appointment for another day. Ryan mentioned that rescheduling might be difficult as I was cutting close to the shop workers' lunchtime. However, he assured me that he would try to find a solution and asked me to hold on for a moment. After a few minutes, Ryan returned with good news - he had found someone willing to stay past their lunch break to ensure that my bedcover installation would proceed as scheduled. I was truly grateful for Ryan's understanding and willingness to accommodate my situation. It is not often that people go out of their way to help others, especially when it comes to work-related matters. His dedication and commitment to customer service truly shone through in that moment, and I couldn't have been more appreciative. In the end, my bedcover was successfully installed, and I was able to return to my job with a sense of relief knowing that everything had worked out smoothly. I cannot thank Ryan and the team at the shop enough for their exceptional service and understanding. This experience only solidified my trust and loyalty to their business, and I will be sure to recommend them to anyone in need of automotive services in the future. More

Dropped my vehicle off with no appointment and they diagnosed it within 24 hours. Excellent service and friendly staff. diagnosed it within 24 hours. Excellent service and friendly staff. More

Always treated with utmost kindness and respect. Super fast turnaround and no nonsense communication, and that’s why I’ll keep going back Super fast turnaround and no nonsense communication, and that’s why I’ll keep going back More

Great communication, very prompt service and quickly got my needed repairs completed. I will use their service department again. my needed repairs completed. I will use their service department again. More

Quick greeting, knew I was coming and were ready for my car. Mr Bill was very pleasant and a great shuttle driver. car. Mr Bill was very pleasant and a great shuttle driver. More

They got me in quick and fixed my problem. Had a warranty recall. They replaced motor on wipers and got out in about 45 minutes Had a warranty recall. They replaced motor on wipers and got out in about 45 minutes More

Friendly, fast, and well worth the drive! Best Chevy dealer in the area. No hesitation! Best Chevy dealer in the area. No hesitation! More

This was my first time at Ralph Sellers & I will NEVER be back! Horrible experience! back! Horrible experience! More

Great service and will continue going as long as I have my truck and service is good. my truck and service is good. More

We were traveling from Pensacola to Houston. Fuel module on my truck malfunctioned causing the truck to stop running. Towed to dealership. Our service manager was excellent! He solved our pro Fuel module on my truck malfunctioned causing the truck to stop running. Towed to dealership. Our service manager was excellent! He solved our problem and got it fixed immediately. More