Ralph Sellers Chevrolet - Service Center
Baton Rouge, LA
597 Reviews of Ralph Sellers Chevrolet - Service Center
Where to start? We purchased a used truck from Ralph Sellers last March and got an extended warranty. On the way back from a trip to Mississippi the transmission sta We purchased a used truck from Ralph Sellers last March and got an extended warranty. On the way back from a trip to Mississippi the transmission started overheating just 20 miles from Baton Rouge. We managed to get to this dealer at 4:30. Mr. David Chambers the general manager went above and beyond to accommodate our needs. Knowing that a transmission repair could take some time he put us in a brand new truck to go home and allowed us to keep the truck until the repair was made which was a week later. We live in Rayne, La., so needless to say we were impressed with the consideration and care shown by this man and the employees. When I picked up the truck I expected to have to pay for at least the labor, but the service manager said all repairs were covered! Although we live about 100 miles away, we will definitely consider Ralph Sellers for our next vehicle purchase! I would highly recommend Ralph Sellers Chevrolet for anyone’s next vehicle purchase! More
Very helpful in getting a previous situation corrected Corrected my concerns with a previous service that didn't correct the initial problem. He was very concerned over correcting the problem and was able Corrected my concerns with a previous service that didn't correct the initial problem. He was very concerned over correcting the problem and was able to discount my service. More
Met me at truck and gave me approx time of completion. Had a cup of coffee and brought key as I was taking last swallow. Perfect. All went very good. Had a cup of coffee and brought key as I was taking last swallow. Perfect. All went very good. More
Jessica was unprofessional. She did not communicate well. I told her I didn't want my vehicle serviced for a particular job, and she still did the work and charged me for it. Sh She did not communicate well. I told her I didn't want my vehicle serviced for a particular job, and she still did the work and charged me for it. She told me she sent my warranty company the paperwork after the job was done. I called the warranty company and they said they never received it. My car was there for over 6 days, just for a battery, windshield nozzles, and a door lock repair! I am a very unhappy customer and I will be taking my business elsewhere! More