Ram Country Mineral Wells

First time that I have been to this dealership. They are a smaller dealership; but the interaction with the service manager was as attentive and professional as any other dealership I have dealt w They are a smaller dealership; but the interaction with the service manager was as attentive and professional as any other dealership I have dealt with in the past. The initial length of time till diagnosis of the issues that we brought our vehicle in for was a longer than anticipated. However, the service manager warned us up front of a backlog in diagnostics. It was our decision to leave the vehicle there anyway. Initial repairs were completed satisfactorily and additional service is scheduled. We'll go back here when future problems arise. More

Great little dealership, hometown vibe, scheduling is easier to get in whenever you need instead of weeks out like a lot of dealerships. Do need new sofas in waiting area, they look nice but the guts in easier to get in whenever you need instead of weeks out like a lot of dealerships. Do need new sofas in waiting area, they look nice but the guts in the seats have been long gone the most uncomfortable seat I've sat in lol I believe so you will wonder around and window shop maybe make a sale lol but on a serious note very professional dealership in my 2 years experience with them... More

Fast easy service kind courteous customer care. I will definitely be bringing my vehicle back for service. I will definitely be bringing my vehicle back for service. More

I made an appointment online and work was done in a timely manner. The group was friendly and addressed all of the needs timely manner. The group was friendly and addressed all of the needs More

Very professional, fast service. Customer lounge very inviting. I’ve taken my vehicles there since I’ve been in Texas. Keep up the stellar work. Customer lounge very inviting. I’ve taken my vehicles there since I’ve been in Texas. Keep up the stellar work. More

Always a pleasure to visit this dealership. All the staff are friendly and helpful. I never mind having to wait for service. All the staff are friendly and helpful. I never mind having to wait for service. More

Fast service and friendly people. Small town atmosphere. Did what they said they would do at the price we agreed on. Small town atmosphere. Did what they said they would do at the price we agreed on. More

Sales started sincere, but started to feel more pressured as things progressed. Over all, happy with the vehicle, price and negotiation was ok. Sales people were nice. as things progressed. Over all, happy with the vehicle, price and negotiation was ok. Sales people were nice. More

I remember they showed me and told me about the Car Fax about a dent in the car possibly from a shopping cart but they didn't tell me they didn't fix the dent. That's like if the Car fax said the vehicle w about a dent in the car possibly from a shopping cart but they didn't tell me they didn't fix the dent. That's like if the Car fax said the vehicle was in a wreck and it sustain damages to the passenger's side of the vehicle that required the replacement of bumper and realignment of the steering but they didn’t repair it. Usually it's fixed before it's sold to the next person and the Car Fax is documentation the vehicle was in an accident. The pictures they sent me before agreeing to purchase the vehicle do not show the dent in the side of the car. The Car Fax says it was a minor dent at the front of the vehicle but in reality it's not the front it’s on the driver’s side of the vehicle and it's easily visible from a distance. The Salesman appeared to be concerned and said they would speak with someone and get back with me but they didn’t. As I mentioned to the Salesman, “And no I didn't stop anywhere before coming home, I was not in an accident going home and I haven't driven it since yesterday when I drove back from there. So in reality you or whomever were being deceptive and not honest with me about everything.” and “Thank you for asking after the sale. It shows you're trying to be better than the vast majority of the Car Salespeople out there. Usually they don't care after the vehicle is sold and they make every excuse not to fix the issues. You're definitely over the rest. Thanks” but once again they did not get back with me and they haven’t attempted to repair the dent. I remember the sales lady that had me sign the paperwork tried to get me to sign a blank title and when I refused and asked her to fill out the basic information she told me I could trust them and no one is dishonest there but in reality they are dishonest. More

Service was quick! Waiting room could use an update. No water no TV no snacks. Waiting room could use an update. No water no TV no snacks. More