Ram Country Mineral Wells

Always a pleasure to visit this dealership. All the staff are friendly and helpful. I never mind having to wait for service. All the staff are friendly and helpful. I never mind having to wait for service. More

Fast service and friendly people. Small town atmosphere. Did what they said they would do at the price we agreed on. Small town atmosphere. Did what they said they would do at the price we agreed on. More

Sales started sincere, but started to feel more pressured as things progressed. Over all, happy with the vehicle, price and negotiation was ok. Sales people were nice. as things progressed. Over all, happy with the vehicle, price and negotiation was ok. Sales people were nice. More

I remember they showed me and told me about the Car Fax about a dent in the car possibly from a shopping cart but they didn't tell me they didn't fix the dent. That's like if the Car fax said the vehicle w about a dent in the car possibly from a shopping cart but they didn't tell me they didn't fix the dent. That's like if the Car fax said the vehicle was in a wreck and it sustain damages to the passenger's side of the vehicle that required the replacement of bumper and realignment of the steering but they didn’t repair it. Usually it's fixed before it's sold to the next person and the Car Fax is documentation the vehicle was in an accident. The pictures they sent me before agreeing to purchase the vehicle do not show the dent in the side of the car. The Car Fax says it was a minor dent at the front of the vehicle but in reality it's not the front it’s on the driver’s side of the vehicle and it's easily visible from a distance. The Salesman appeared to be concerned and said they would speak with someone and get back with me but they didn’t. As I mentioned to the Salesman, “And no I didn't stop anywhere before coming home, I was not in an accident going home and I haven't driven it since yesterday when I drove back from there. So in reality you or whomever were being deceptive and not honest with me about everything.” and “Thank you for asking after the sale. It shows you're trying to be better than the vast majority of the Car Salespeople out there. Usually they don't care after the vehicle is sold and they make every excuse not to fix the issues. You're definitely over the rest. Thanks” but once again they did not get back with me and they haven’t attempted to repair the dent. I remember the sales lady that had me sign the paperwork tried to get me to sign a blank title and when I refused and asked her to fill out the basic information she told me I could trust them and no one is dishonest there but in reality they are dishonest. More

Service was quick! Waiting room could use an update. No water no TV no snacks. Waiting room could use an update. No water no TV no snacks. More

Had service; the department was quick, efficient, professional and accurate. Unafraid to use them again. professional and accurate. Unafraid to use them again. More

No communication, no help, and don’t care about anything after you sign paperwork and after they take your money after you sign paperwork and after they take your money More

This is the best service center I have been to. Blake, the manager is one of the best in the industry. Cody is one of the best technicians there is. Blake, the manager is one of the best in the industry. Cody is one of the best technicians there is. More

Tina and Rob did a really good job and were a pleasure to work with. work with. More

Tina @ Ram Country was very accommodating, helpful, friendly, quick and helped us get into a new car as painless as possible and was great to work with. friendly, quick and helped us get into a new car as painless as possible and was great to work with. More