
Ram Country Mineral Wells
Mineral Wells, TX
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Did not send payoff for trade in for over 5 weeks. Now I have a negative mark on my credit. Was told by the finance manager that” one delinquent payment shouldnt matter”. It did. Credit score dropped Now I have a negative mark on my credit. Was told by the finance manager that” one delinquent payment shouldnt matter”. It did. Credit score dropped 37 points. Also received a damaged brand new vehicle from them that they are not taking ownership for. My sales person had greasey, soiled clothes on. Smelled of BO and breath was AWFUL. Very unprofessional all the way around. Will be seeking legal counsel for the damaged vehicle and the hit on my credit. Lemon law DOES apply here since it is BRAND NEW. More
All I can say is if they tell you, they will fix it later, don't take delivery of the vehicle until it's fixed. Unless you like making multiple trips to the dealership. The buying experience is fast... later, don't take delivery of the vehicle until it's fixed. Unless you like making multiple trips to the dealership. The buying experience is fast... Always make sure keep copies of promises when you're haggling, it comes in handy. That's just a tip for any dealer. My experience hear started well and went down hill fast. Yours could be different but I doubt it. More
Worked with sales person Rob, was great to work with no back and forth. The whole team worked together and got me the deal I wanted. One of the most pain free car buying experience I've ever had. back and forth. The whole team worked together and got me the deal I wanted. One of the most pain free car buying experience I've ever had. More