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Ramey Auto Group
Princeton, WV
41 Reviews
What Does Ramey Auto Group Offer Drivers from Princeton, Tazewell VA, and Richlands VA? Truly Exceptional Customer Service from Every Angle
Here at Ramey Auto Group, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new Chevrolet, Toyota, GMC, Buick and Jeep models, our Princeton, Tazewell VA and Richlands VA showroom is the place to be if you're in the market for a newer vehicle.
Looking to save some money in the search for your next car? Ramey Auto Group also carries a wide range of used cars from Dodge, Chevrolet, Ram, Toyota and CADILLAC, as well as today's other top automakers.
Once you've chosen your next car, Ramey Auto Group helps you take those all-important next steps towards driving home the Chrysler, Toyota, Jeep, Chevrolet or Ram vehicle of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new out of our showroom, Ramey Auto Group continues to support you in order to ensure you have a great ownership experience. Our service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Ramey Auto Group is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us in the Princeton, WV, Tazewell VA and Richlands VA area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 41 reviews
November 07, 2014
Tried to sell me a flooded vehicle- Drove 290 miles to see I drove 290 miles (one way) to see a 2012 Ram that I was told was a beautiful 6k "babied, one-owner creampuff" (<---taken from their autotrader.com pa I drove 290 miles (one way) to see a 2012 Ram that I was told was a beautiful 6k "babied, one-owner creampuff" (<---taken from their autotrader.com page) truck that was in great shape with no concerning issues. Given the distance of the drive, I made sure to ask all the obvious questions prior to my trip. I was told was in excellent condition, no damage, nothing notable to be warned, good paint, good tires, etc. After I asked "is there anything I should know prior to the drive"...I was told with a confient tone, not at all. Upon arriving after a 5 hr drive, I was presented with a vehicle that was clearly either IN A FLOOD or had been severly off-road driven. The front tire had a massive chunk taken out of the sidewall. Mud, dirt, debri was caked on the lower half of the engine and on top of the k-frame, hidden under the heavily tire-shined engine cover. Not dust, not a sprinkling of dirt, everything had a fine silt covering to it. The wheel wells had been spray painted black (to hide rust?), and the exhaust had even been painted with overspray (as stated by the salesman when he noticed me smelling the burt paint smell). The interior was filthy, dirt and dust in all the dash cracks and vents, the white panels speckled with what I believe was chew spit, the black carpet had a brown hue or dirt, and the kick panels and door panels were scratched severly. The exterior had severe scratches and rub/wear spots in the clear coat. THIS WAS NOT A "BABIED ONE OWNER CREAMPUFF"!!!! Thats when I saw what ticked me over the edge; mud and dirt up under the dashboard where the pedals attach and up under the dash board. DIRT DOESN"T CAKE WIRES AND FLOOR VENTS unless the vehicle had been under water. There was dirt behind the carpet, behind the panels, up to the steering column (that had rust spots on it from splashing). I'm not a detective, this is stuff that should have been seen by the sales team. I've been completely insulted by the lack of awareness of this vehicle. If you have a customer making a 500 mile trip, you make sure that vehicle is spotless and "as described". Management was clueless. I wouldn't buy windsheild wipers off of Ramey let alone a vehicle. 95% of those reading this may call me a liar, or exaggerator, or claim this isn't true. I too thought I was park of a prank show. However, wasting a vacation day on a 500 mile trip to see a misrepresented flooded truck can now be checked off my bucket list. More
by mlwst14
Employees Worked With
Sales Manager
