Back

Ramey Ford Princeton - Service Center

Princeton, WV

4.8
256 Reviews

256 Reviews of Ramey Ford Princeton - Service Center

Sort by
July 30, 2017

Great service center! I took my 2013 Escape in for an oil change. While there, Ashley in service made sure I knew that had a shuttle available if I needed to go somewhere w More

by escapingwv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Wimmer
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

July 23, 2017

Recalls fixed on my car Several recalls were fixed on my car. It drives so much better now. Staff friendly and accommodating. I was not able to pick my car up huge time they More

by Nursejaoliver
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

July 11, 2017

Very pleased, Kathy is an excellent serrvice consultant Service was Excellent, Kathy is exceptional an asset to Ramey's, staff that takes care of my car is very prompt and does a great job. Thank You, May More

by poohbear-victora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

July 03, 2017

service Going out of town and tail light acting up, they got me in quickly and took care of my needs. Kathy is a plus to the service department. More

by beach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

June 30, 2017

Oil change. Tire rotation. I feel most confident getting service from the dealership where I bought the vehicle! You have always done a good job for me. Even when I asked to h More

by Warner17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember...
Aug 22, 2017 -

Ramey Ford Princeton responded

hey there! Thanks so much for your review! it means a lot that you took the time to come on and say a few words! We do appreciate it and look forward to seeing you next time!

June 23, 2017

Warranty replacement of backup camera We live hour and a half away. Was told to be there at 9am. It is now 1 24 pm just started on my car! More

by Deborah Carolla
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jun 23, 2017 -

Ramey Ford Princeton responded

we're very sorry to hear you weren't satisfied with your service visit. Unfortunately, the work you were having done was time intensive and required several hours to complete. In fact, your vehicle was started on when you first arrived this morning. I'm sorry you may have misunderstood, but our service advisor did tell you that it would take about half a day... You posted at 1:24 that we hadn't started on your car, but all 5 hours worth of work was completed and you were on your way at 1:49pm... We do appreciate your business, and sorry if you felt your wait was too long, but sometimes, the simplest repairs require more than it may seem. We hope you'll reconsider visiting us again, and we look forward to serving you again. We will take extra care to ensure you are made aware of your wait times next time so that you can plan your time accordingly.

June 19, 2017

In and out One of the rear turn signal lights was not working. Took just a very short time to get in and out of the dealership which was most appreciated since More

by carr123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember.
Jun 23, 2017 -

Ramey Ford Princeton responded

awesome review! thanks so much for writing us! we look forward to seeing you on your next visit! take care til then!

June 19, 2017

Basics They perform the service as asked. No pushing sales on extra's. They always advise of needed maintenance. Service with a smile each time we visit. More

by Timothy Jennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2017 -

Ramey Ford Princeton responded

awesome review! thanks so much for writing us! we look forward to seeing you on your next visit!

June 18, 2017

Fast and friendly Came in with my 5 year old we had fast and friendly service. While we waited one of the sales women didn't get her name Sat down and talked to my daug More

by Feelnfroggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 23, 2017 -

Ramey Ford Princeton responded

we love cartoons!!! :) thanks for your great review!

June 15, 2017

Service It's a great experience every time I have had any of my vehicles serviced here. I've bought many vehicles as well and have always been pleased. More

by Kaitlynns_mommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Wimmer
Jun 23, 2017 -

Ramey Ford Princeton responded

awesome review! thanks so much for writing us! we look forward to seeing you on your next visit!