Kathy Carter

Ramey Ford worked on our 2013 Ford Explorer and did a great job. They did a great job and we will be using them in the future. great job. They did a great job and we will be using them in the future. More

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Appointment at 8. Noon they hadn’t touched it. Only needed a recall and tire pressure monitor. Noon they hadn’t touched it. Only needed a recall and tire pressure monitor. More

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MRS KATHY CARTER HAS ALWAYS TOOK CARE OF OUR SERVICE NEEDS THE CHAIRS IN THE WAITING ROOM GET HARD AFTER A WHILE NEEDS THE CHAIRS IN THE WAITING ROOM GET HARD AFTER A WHILE More

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They did an Awesome job taking care of working out everything to help us to do the purchase! We were well pleased! They all are keepers including our salesperson Danny!! everything to help us to do the purchase! We were well pleased! They all are keepers including our salesperson Danny!! More

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Kathy Carter was awesome and the service technician was also awesome. Kathy was very informative she got our appointment set up in a timely manner much quicker than the previous ford dealer we were dealing also awesome. Kathy was very informative she got our appointment set up in a timely manner much quicker than the previous ford dealer we were dealing with. I highly recommend their service department. Thank you to all the guys in the back and Kathy for the great customer service. More

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Service - Kathy ( service advisor) scheduled and got a warning light repaired on my Ford F-150 XLT truck. She was exceptionally courteous and very professional. The service technician also was great. He warning light repaired on my Ford F-150 XLT truck. She was exceptionally courteous and very professional. The service technician also was great. He explained my issue and corrected it promptly. I would recommend service at Ramey Ford to anyone! More

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Had some problems with my 2025 Ford pickup. Need some modules replaced . So I thought would let Ramey do the work. While waiting for the parts to be replaced, Brian Boggess came to the waiting Need some modules replaced . So I thought would let Ramey do the work. While waiting for the parts to be replaced, Brian Boggess came to the waiting room and asked me if my truck had been in any kind of accident and I told him no. After a few minutes I remembered I did break my tail light with my spare tire on my pull trailer. So I immediately went and told Brian Boggess about this. He immediately acted like had lied to him about what had happened. I assumed in his questioning that he meant wrecked. But after telling him about me breaking my tail light and replacing it he treated me like some kind of criminal. Anyway they reached me the keys and I left the dealership. He had told me that he needed the old tail light so I told him I still had it and would send it to him. So I called him and talked about sending the old tail light to him and he told me it was an emergency that I needed to return to the service department. So I pulled in and went in and he said they would have to take the new part back off the truck until I got the old tail light to him. Still treating me like some kinda of a crook. He needed the module off of the old tail light. Said they were not supposed to put the new one on but did. After him running his mouth, I went to my truck and the service manager came out and I told him I would get old tail light to them immediately. I sent it out UPS the next day to them. I did not appreciate the way I was treated and talked to and will never have any dealings with Ramey again. More

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We were at Ramey Ford for a purchase of items with Chase in parts and service with Kathy, then the lady (didn’t get her name) who rang us up with sales cost after service. All 3 of these were exceptional in in parts and service with Kathy, then the lady (didn’t get her name) who rang us up with sales cost after service. All 3 of these were exceptional in providing help and meeting our needs with friendliness. We looked out on the lot while there, because in the future we were interested in a truck. To our surprise with the exceptional assistance of Salesman Marcus Pruitt and his Sales Manager Rick Cole along with Finance Manager Stephen we purchased a truck that day. We love the truck and the assistance was awesome from the moment Marcus started helping us! More

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I bought a Ford Ranger from a dealership in NC. On the way home to Kentucky I caught a nail and just showed up. Although they didn’t have a tire available, they took one off another vehicle to put On the way home to Kentucky I caught a nail and just showed up. Although they didn’t have a tire available, they took one off another vehicle to put on mine to get me back on the road. They were fantastic. If they’ll go above and beyond for me, think how they handle regulars. Thank you so much! More

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Danny Murphy is a good salesman to deal with. He worked with me and provided information about the vehicle before I had the chance to ask. He worked everything out with no issues and called later He worked with me and provided information about the vehicle before I had the chance to ask. He worked everything out with no issues and called later to make sure there were no issues with me or the vehicle. When completing paperwork to seal the deal it went a little too fast and not explained thoroughly on certain things. But all in all I will definitely buy here again. More

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