Ramsey Alfa Romeo Fiat
Upper Saddle River, NJ
Filter Reviews by Keyword
By Type
300 Reviews of Ramsey Alfa Romeo Fiat
Without any hesitation. I have to say I have bought many cars from many dealerships but have never been to one that handled my problem as did Ramsey. I owe must of it to Joan I have to say I have bought many cars from many dealerships but have never been to one that handled my problem as did Ramsey. I owe must of it to Joan Murphy, Service Advisor. I had a broken horn and the dealership I bought it from in Bridgewater basically was not interested in my problem. I bought a Fiat Spyder from Ramsey so I was familiar with them. I called the service department and Joan took my call. I explained I had no horn and told me to bring it in and they would take a look being at it. As she said it was a danger driving without a phone. I came right up, saw Joan, filled out some papers and said I could wait upstairs while they looked. 30 minutes later she said it was something they would have to pull out the whole front end to see what was wrong. I needed a loaner and they were able to give me one for a future date being I was going to be traveling for a few weeks. I was able to get the loaner being I bought the other Fiat there. Anyway came in a few weeks later, got the loaner. The car needed a new horn and it was a great customer care experience. I think Joan is the greatest in the way she handled the whole process and whatever she gets paid is not enough. Thank you Joan. More
Service department Best service experience I have service consultant was great thank you for great job I will be back for next service thank you for everything Best service experience I have service consultant was great thank you for great job I will be back for next service thank you for everything More
Great customer service and very knowledgeable Sales person Ryan and manager Jesse were fantastic. Know their cars very well! Made the overall by experience Fantastic.! Would definitely recommend Sales person Ryan and manager Jesse were fantastic. Know their cars very well! Made the overall by experience Fantastic.! Would definitely recommend them to other people. And the Stelvio is awesome! More
A great experience Luigi was very attentive to what I was looking for. He treated us like family. The receptionist was a very nice young lady who also made our experi Luigi was very attentive to what I was looking for. He treated us like family. The receptionist was a very nice young lady who also made our experience great. The our staff also worked to make sure we could make the purchased without wasting time. The overall experience was great. Thank you Luigi and staff for your great service. More
Top notch dealership! All around wonderful experience. Absolute pleasure buying our Stelvio. Luigi is a fantastic sales consultant who’s charismatic personality truly shows All around wonderful experience. Absolute pleasure buying our Stelvio. Luigi is a fantastic sales consultant who’s charismatic personality truly shows in his dedication to guaranteeing our 100% satisfaction. Jesse gave us a super amazing fantastic deal. Very impressed with the high quality circulation of inventory and the upstanding professionalism of the staff. We will definitely be back again, and recommend family and friends!! More
stelvio Great process. Transparent and efficient. Tony is a gentleman and a pleasure to work with. The paperwork went smoothly and vehicle delivery was a pa Great process. Transparent and efficient. Tony is a gentleman and a pleasure to work with. The paperwork went smoothly and vehicle delivery was a painless process. Tried using a broker but in the end the dealership is just better. More
Great dealership They found me a car and had it delivered so quickly, I was able to drive away in my new car within days of my first visit. They found me a car and had it delivered so quickly, I was able to drive away in my new car within days of my first visit. More
Quick and painless Bradley Brovero was extremely professional and a great person to deal with, his sales manager made the whole transaction very easy and stress free, bo Bradley Brovero was extremely professional and a great person to deal with, his sales manager made the whole transaction very easy and stress free, both were extremely helpful!!!! More
Pleasant, thorough service. Professional, courteous Chris Afram Friendly, courteous and professional service representative. Very thoro service of the vehicle. An overall very pleasant experience. My Chris Afram Friendly, courteous and professional service representative. Very thoro service of the vehicle. An overall very pleasant experience. My only gripe is lack of loaner vehicles and customer waiting area could be much better. More
Alfa Romeo Giulia sold to me by Luigi What is better than working with a true Italian, named Luigi, while savoring a cappuccino and being introduced to the Amazing Giulia. I arrived midda What is better than working with a true Italian, named Luigi, while savoring a cappuccino and being introduced to the Amazing Giulia. I arrived midday driving a BMW 530 and at 6p left driving my new Italian Car. What was really amazing is Luigi allowed me to take a second test drive by myself, that was amazing! Thank you Luigi. More