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Ramsey Chrysler Jeep Dodge
Ramsey, NJ
2,023 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,023 Reviews of Ramsey Chrysler Jeep Dodge
April 11, 2019
Amazing! I have been working at Ramsey jeep for a little over a year now and I have bought/leased 3 cars from here b4 I started working here. Just an amazing p I have been working at Ramsey jeep for a little over a year now and I have bought/leased 3 cars from here b4 I started working here. Just an amazing place! Great cars and amazing staff. Very very happy! More
by EMILYFERRARO
Verified CustomerEmployees Worked With
James Turner
April 11, 2019
Won back my business I Tried Paramus dealer for service and they were a disaster on every level. Ramsey won back my business with the excellent service they provided. I Tried Paramus dealer for service and they were a disaster on every level. Ramsey won back my business with the excellent service they provided. More
by BSLAYNE
Employees Worked With
Joan Murphy
April 11, 2019
Manny is so wonderful Manny, my sales agent was kind and really listened to me about what I needed, and was superior in getting me my monthly payments to my desired dollar Manny, my sales agent was kind and really listened to me about what I needed, and was superior in getting me my monthly payments to my desired dollar amount. I would recommend him highly to anyone. He’s certainly in the right profession. More
by TAALLEN611
Employees Worked With
Trevor Brennan
April 11, 2019
Greg was very pleasant and polite and very patient answered Great to dealership and employees are pleasant and helpful clean and easy to get to. They work with you to meet your needs as wants. Thank you all for Great to dealership and employees are pleasant and helpful clean and easy to get to. They work with you to meet your needs as wants. Thank you all for your time and help More
by PICCOLINO.DIANE
Employees Worked With
Greg Wilson
April 11, 2019
Horrible service experience Took my car for its first oil change which in the past Witt my other jeeps from here have always been free. The salesman who helped me ended up paying Took my car for its first oil change which in the past Witt my other jeeps from here have always been free. The salesman who helped me ended up paying for me that’s why it was “free” Anyway, I got the car it’s oil change I January. 2 weeks later I noticed my car kept stoping while I was driving and the emergency brake would randomly go on. VERY scary for me and especially my 5 year old. I had to wait a few weeks for a service appointment despite be dangerous because they didn’t have a loaner for me. The day I dropped my compass off (Friday) for service they gave me a giant mini van which was a little ridiculous since I’ve never driven something that big, Raul checked my oil and said maybe they put the wrong one in the car (which is ridiculous). On Tuesday Raul called me asking if it was ok to do an oil change because they have to do that to run and see what’s wrong with the car. I said of course. When I picked up the car Tuesday he told me I had to pay for it, the car burned the oil and that was the problem. I told him I just had the car’s oil changes the month before! It hasn’t even been 1,000 miles!!! Every time I said something her had an answer. He said maybe it burned the oil because I had the car running a lot! I drive my car to work and back! How am I possibly burning that much oil in 3 weeks?!? Am I going to need an oil change every month that means I asked? They clearly messed up the first oil change!! I shouldn’t have been charged for the second one. They could seriously care less. Also I had to go out with my car seat and bags both hands full to go get my car. They couldn’t even pull it up for me or even wash it !!! This is my 4 Jeep from Ramsey Jeep and I can honestly say I will not be coming back for service or to even release a new car More
by 1008LISA84
Employees Worked With
Raul Roman
April 11, 2019
Never buying another Dodge or Jeep EVER AGAIN. Brought my 2015 Dodge Durango because my service airbag light came on. Despite being under the mileage warranty, I missed the time warranty by a few Brought my 2015 Dodge Durango because my service airbag light came on. Despite being under the mileage warranty, I missed the time warranty by a few months. I was told there was a great chance that Dodge would do the right thing and help me out with the $1100 bill I received. Because the customer service rep discounted my bill by 10%, Dodge proceeded to tell me that he couldn't offer anymore money back. Had the service representative not given me off 10%, I would have received much more off later on...this is something that should have been known and communicated to me! So after buying 2 cars from this company, I get told that my airbags are now not working and I need to spend $1100 to fix it AND I have a newborn coming in a few days so I needed to get it fixed. This company should be ASHAMED of how they treat a loyal customer. Additionally, how can airbags just suddenly stop working when the car was never in an accident. This is borderline criminal. More
by DBUCCO174
Employees Worked With
Guy's name was Jason who helped me.
April 11, 2019
Very Disappointed Had a scheduled appointment for an oil change and waited for it. It took 3 hours! Was given a small discount but my time is more valuable. Had a scheduled appointment for an oil change and waited for it. It took 3 hours! Was given a small discount but my time is more valuable. More
by Disappointed
Employees Worked With
Joan Murphy
April 11, 2019
Great customer service! I’ve bought my last two cars here and never disappointed. Found exactly what I was looking for at a pretty great price. Employees are knowledgeable an I’ve bought my last two cars here and never disappointed. Found exactly what I was looking for at a pretty great price. Employees are knowledgeable and friendly. In and out within hours. More
by XELA.KOMINOS
Employees Worked With
Trevor Brennan, Ryan Murphy
April 11, 2019
2nd time and still a charm to deal with 2nd ram purchased from Ramsey and Greg Wilson. Always professional and priced to win your business. Will certainly be back there again in the future f 2nd ram purchased from Ramsey and Greg Wilson. Always professional and priced to win your business. Will certainly be back there again in the future for my next truck as well. Highly recommend Ramsey. More
by pgers22
Employees Worked With
Greg Wilson, Trevor Brennan
April 11, 2019
Great Service Oil change and alignment performed quickly and reasonable price. Paul Roman was very helpful and arranged for a quick turn around for my vehicle. Unfo Oil change and alignment performed quickly and reasonable price. Paul Roman was very helpful and arranged for a quick turn around for my vehicle. Unfortunately, I did not see Paul's name listed as one of the service advisor's to check off. Thank you Paul More
by leath99_07645
Employees Worked With
Paul Roman
