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Ramsey Subaru
Ramsey, NJ
3,978 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,978 Reviews of Ramsey Subaru
March 07, 2026
I took my Subaru Ascent to Ramsey Subaru on 3/7/26 without an appointment to have the vehicle looked at due to several hard starts lately. The female service rep told me they didn't have time to look without an appointment to have the vehicle looked at due to several hard starts lately. The female service rep told me they didn't have time to look at it, which was understandable since they were very busy even at opening time. I had no problem with that and decided to come back at another time with an appointment. She instructed me to go outside and wait for my vehicle to be brought out. I patiently waited around 15 minutes before going back inside to politely remind her that I was still waiting for my vehicle. She told me it was brought outside, but I wasn't present (complete xx) and to go back outside. I just said OK and started walking out, but then I saw my vehicle in the garage at exactly the same spot where it was first parked. I returned and informed the rep and politely explained this to her. At this point, she got visibly annoyed and basically ordered me to go outside. I was forced to defend myself and I told her in a normal tone of voice I have a customer service oriented job, but I can't lose my cool under pressure. She immediately walked away toward a nearby office and I saw her flick her hands back towards me as if to say get the (fill in the blank) out of here. I've used Ramsey Subaru for service exclusively and even leased, then bought this vehicle from them. I have to decide if I want to return again to face more possible humiliation. More
by alexmark
Employees Worked With
Ramsey Service
February 28, 2026
This was the quickest, most honest new car buying experience I've had yet. Great experience. Pete Miceli was as helpful as possible-- even after the sale -- as any salesperson I've ever worked with. experience I've had yet. Great experience. Pete Miceli was as helpful as possible-- even after the sale -- as any salesperson I've ever worked with. Nothing but a accolades for the Ramsey Subaru team. More
by Jack F
Employees Worked With
Peter Miceli, Alex Petrushin, Ramsey Service
February 26, 2026
Pete Miceli was a wonderful salesman who helped me get the car I wanted at the price that I needed. My family has been going here for years and I can't see us stopping any time soon. the car I wanted at the price that I needed. My family has been going here for years and I can't see us stopping any time soon. More
by Sean Parker
Employees Worked With
Alex Petrushin, Clayton Mantell, Ramsey Service, Jon DeStefano, Adam Grant, Charles Wilson, Kate Jergensen
February 03, 2026
ABSOLUTE RIP OFF! !! A BUNCH OF CONMEN WHO BACK EACH OTHER'S LIES!! BUYER BEWARE!!! My husband brought a car, less than a week later it died, and we were told "Oh Well" !! A BUNCH OF CONMEN WHO BACK EACH OTHER'S LIES!! BUYER BEWARE!!! My husband brought a car, less than a week later it died, and we were told "Oh Well" you didn't purchase the extended warranty!!! Are you kidding me???? Our salesman was "New" and told us over 10 times throughout the process. He kept having to consult his Mgr, Sean Abbott who assured us that even though he's a "Used Car Salesman, I'm Not an #%?!@&$, if something happens to your car within the 30 days, I'm gonna fix it." An absolute truth, but when he was called on it in front of HIS Mgr., Clayton, he denied he ever said that!!! Turns out, you are an "#%?!$& Sean ~ Your words, not mine. I spoke with Clayton and he also said, Oh WelL, you should have brought the Extended Warranty, there's nothing we can do!?!? We had the car LESS THAN A WEEK and the Battery died. They charged my husband $382 to replace it!!!! I requested a call from Clayton's Mgr. Josh, still to this day I have never received that call. I asked for his number, he said, "He doesn't really have a number because he travels around, and I'm not giving you his cell number. I said I would still like to talk to him, THAT WAS ALMOST A MONTH AGO!!! ONCE THE SALE IS DONE, THEY WANT NOTHING TO DO WITH YOU!!! More
by LN
Employees Worked With
SEAN ABBOTT, Clayton Mantell
February 03, 2026
Hannah was awesome and so supportive through the entire process! She was patient with all my questions, and even put up with my dad who was trying to haggle LOL (sorry Hannah!). :-) 10/10. process! She was patient with all my questions, and even put up with my dad who was trying to haggle LOL (sorry Hannah!). :-) 10/10. More
by Kristina.Streva
Employees Worked With
Hannah Rosario
February 01, 2026
My purchase went so smoothly. Texted with Alex about a car I saw online. We came to a fair price and I drove over an hour to Ramsey Subaru and I am glad I did. Alex made the en Texted with Alex about a car I saw online. We came to a fair price and I drove over an hour to Ramsey Subaru and I am glad I did. Alex made the entire process easy with clear explanations of what paperwork was needed, and when I got that together a couple of days later, I went back to Ramsey Subaru and picked up the car. They took the time to go through the car with me to learn all the new features. I would highly recommend Alex and the whole team at Ramsey Subaru. More
by msport51
Employees Worked With
Alex Petrushin
January 28, 2026
My experience dealing Parker and he sales group at the dealership was amazing. Very accommodating of the test drives and when I decided to pull the trigger on the car they made it an amazing experience on dealership was amazing. Very accommodating of the test drives and when I decided to pull the trigger on the car they made it an amazing experience on an out in a couple of hours. Thank you! More
by david.aragong
Employees Worked With
Parker Saintmire
January 20, 2026
I visited Ramsey Subaru, and it was the best dealer experience I've ever had. Peter Meceli (salesperson) was amazing. He explained all the vehicle's features. experience I've ever had. Peter Meceli (salesperson) was amazing. He explained all the vehicle's features. More
by ayesteran
Employees Worked With
Peter Miceli
January 14, 2026
I recently visited Ramsey Subaru for service and had a great experience working with Chris Schlaier. Chris was professional, friendly, and took the time to clearly explain the service process and timeline great experience working with Chris Schlaier. Chris was professional, friendly, and took the time to clearly explain the service process and timeline. Everything was handled efficiently, making the visit smooth and stress-free. More
by jol
Employees Worked With
Chris Schlaier
