
Ramsey Subaru of Des Moines
Urbandale, IA
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Being able to expect the best during the unexpected On my way to the first oil change for my 2020 Forester a had the misfortune of coming upon an outstretched construction ladder in the middle of the i On my way to the first oil change for my 2020 Forester a had the misfortune of coming upon an outstretched construction ladder in the middle of the interstate. One of my front tires blew and I had to get a tow into the dealership. Even though it wasn't scheduled for that Jerry and his team got me taken care of that day. They set me up with a rental and got me a new tire, alignment, and the oil change it was originally scheduled for. A situation that could have been very inconvenient and stressful was made much less so by the efficiency of the service team. More
Have always trusted Ramsey to be an honest dealership. Like the personal service and followup with any issues. When i needed a new car i went to them, bought another Mazda, didn't need to shop around. Bo Like the personal service and followup with any issues. When i needed a new car i went to them, bought another Mazda, didn't need to shop around. Bought from the same salesman who sold to me 10 years ago. More
Maintenance To provide top service, you should vacuum and wash the car for the customer. Service was done in less time than promised. Clean and comfortable To provide top service, you should vacuum and wash the car for the customer. Service was done in less time than promised. Clean and comfortable More
Fast, friendly, efficient The service manager team at RM is great. We referred our daughter's family to RM for their new car based in part on our experience with your service The service manager team at RM is great. We referred our daughter's family to RM for their new car based in part on our experience with your service department (Cory). More
Excellent well informed sales team. Dejah was an expert and a tremendous help. She delivered on all of our needs and we will be going back for sure! Dennis in finance was great! and a tremendous help. She delivered on all of our needs and we will be going back for sure! Dennis in finance was great! More
Best Car Buying Experience Hands down, this was the best car buying experience I have ever had. Jeremy was extremely knowledgeable about the CX-9 and the CX-5 that I test drove Hands down, this was the best car buying experience I have ever had. Jeremy was extremely knowledgeable about the CX-9 and the CX-5 that I test drove. After deciding on moving forward with purchasing the CX-5, he made the process seamless and walked me through each step of the car buying experience. Before leaving the lot, Jeremy made sure I understood how to find and use the features the car had and helped me set up Apple Carplay! I highly recommend Jeremy! He is easy going and not pushy at all! Thank you Jeremy for making this experience so easy! More
Outstanding service. I took my vehicle in for a Subaru recall notice and everything was accomplished in the time frame they gave me as to how long it would take. They als I took my vehicle in for a Subaru recall notice and everything was accomplished in the time frame they gave me as to how long it would take. They also checked my vehicle over to make sure it was road ready. I've never had a bad experience at Ramsey Subaru Service. Their professionalism is unmatched and I give them my highest recommendation. More
Always easy to schedule service; ready upon my arrival. Explaination given as to what will be done during service; good summary of service when completed. Explaination given as to what will be done during service; good summary of service when completed. More
Overall the dealership was very consumer friendly and well organized. The sales department was quite knowledgeable and helpful in our search for a Subaru! Service department is well kept and the parts de well organized. The sales department was quite knowledgeable and helpful in our search for a Subaru! Service department is well kept and the parts department is welcoming. More
good experience. had my car in for an oil change excellent service and my car was ready in a timely manner. Been coming to this dealership for about 10 years. So far have never been disappointed. excellent service and my car was ready in a timely manner. Been coming to this dealership for about 10 years. So far have never been disappointed. More