Ramsey Subaru of Des Moines

My car buying experience. Chris Dixson, sales rep., and Phil Johnson, finance, both did a great job in handling my buying of a new Forester. They were professional with no pre Chris Dixson, sales rep., and Phil Johnson, finance, both did a great job in handling my buying of a new Forester. They were professional with no pressure and they explained the process of buying the car to me and Chris showed me all the features of the new vehicle, and there are many. I love my Forester and my husband loves his Outback that he purchased from Chris three years ago. We are a Subaru family. More

Dejah was great to work with and when there were some minor issues after the sale she made things right, no questions asked, she even made sure they filled my tank when to took two trips to resolve the i minor issues after the sale she made things right, no questions asked, she even made sure they filled my tank when to took two trips to resolve the issue... More

No hassle dealership, my sales person Rodney Elam answered all my question, made buying the car easy explaing the procees. I would recommend this dealership and sales person for anyone buying a c answered all my question, made buying the car easy explaing the procees. I would recommend this dealership and sales person for anyone buying a car More

Dejah made this a hassle-free experience! I had already researched the vehicle I wanted and was happy to see the used-car I had been searching was available on the Ramsey Subaru website. (I fo I had already researched the vehicle I wanted and was happy to see the used-car I had been searching was available on the Ramsey Subaru website. (I found it through a search on CarGurus.) When I filled out the online request for more information, Dejah reached out to me immediately and said we could communicate by email or text. I test drove the vehicle and bought it soon after. It was important for me to shop locally and keep my money in my community. I had no hesitation to buy from Ramsey because they are an established business here. I trust that my vehicle will be safe with their continued service for maintenance. I also appreciate that while the dealership doesn't offer contactless purchasing, or wear masks (as the CDC recommends) - Dejah did sanitize her work station for me; and didn't scoff at me wearing a mask during our meeting times or test drive. Health and safety are my main priorities. Safety is the reason I chose a Subaru. I appreciate the dealership's acknowledgment of my health concerns during this pandemic. More

JJ was pleasant to work with. I came to the dealership specifically for this vehicle so it made it easy for him. The finance department was friendly. The detailing job was not great. I had to re-clean specifically for this vehicle so it made it easy for him. The finance department was friendly. The detailing job was not great. I had to re-clean the interior walls of the vehicle. Jj is willing to ensure a paint issue is taken care of that was missed prior to purchase. Appreciate that. More

Cory was available and I felt very honest in describing what was needed to be done with my car. He also responded timely and followed up with me as needed what was needed to be done with my car. He also responded timely and followed up with me as needed More

Jeremy made buying my first brand new car easy and stress free, even during a pandemic! The hardest part was picking what color I wanted! Haha free, even during a pandemic! The hardest part was picking what color I wanted! Haha More

We are again very happy with the assistance we received while purchasing our 2016 Subaru crosstrek. We will definitely return to Ramsey for further purchases and service. while purchasing our 2016 Subaru crosstrek. We will definitely return to Ramsey for further purchases and service. More

Beyond Expectations Had two vehicles in for service, one with recall repair . I was also having problem with key getting stuck in 2017 Impreza, with 40k miles and beyond Had two vehicles in for service, one with recall repair . I was also having problem with key getting stuck in 2017 Impreza, with 40k miles and beyond warranty. They performed recall and also addressed key problem with no charge. I couldn’t be more satisfied. My go to for sure. More

The service department has been wonderful! Prompt and caring!!! Thank you Corey for listening!! It was so easy dropping off, getting a loaner, and picking up my vehicle! Corey called with info in a timel caring!!! Thank you Corey for listening!! It was so easy dropping off, getting a loaner, and picking up my vehicle! Corey called with info in a timely manner. More