Ramsey Subaru of Des Moines

Dejah made this a hassle-free experience! I had already researched the vehicle I wanted and was happy to see the used-car I had been searching was available on the Ramsey Subaru website. (I fo I had already researched the vehicle I wanted and was happy to see the used-car I had been searching was available on the Ramsey Subaru website. (I found it through a search on CarGurus.) When I filled out the online request for more information, Dejah reached out to me immediately and said we could communicate by email or text. I test drove the vehicle and bought it soon after. It was important for me to shop locally and keep my money in my community. I had no hesitation to buy from Ramsey because they are an established business here. I trust that my vehicle will be safe with their continued service for maintenance. I also appreciate that while the dealership doesn't offer contactless purchasing, or wear masks (as the CDC recommends) - Dejah did sanitize her work station for me; and didn't scoff at me wearing a mask during our meeting times or test drive. Health and safety are my main priorities. Safety is the reason I chose a Subaru. I appreciate the dealership's acknowledgment of my health concerns during this pandemic. More

JJ was pleasant to work with. I came to the dealership specifically for this vehicle so it made it easy for him. The finance department was friendly. The detailing job was not great. I had to re-clean specifically for this vehicle so it made it easy for him. The finance department was friendly. The detailing job was not great. I had to re-clean the interior walls of the vehicle. Jj is willing to ensure a paint issue is taken care of that was missed prior to purchase. Appreciate that. More

Cory was available and I felt very honest in describing what was needed to be done with my car. He also responded timely and followed up with me as needed what was needed to be done with my car. He also responded timely and followed up with me as needed More

Jeremy made buying my first brand new car easy and stress free, even during a pandemic! The hardest part was picking what color I wanted! Haha free, even during a pandemic! The hardest part was picking what color I wanted! Haha More

We are again very happy with the assistance we received while purchasing our 2016 Subaru crosstrek. We will definitely return to Ramsey for further purchases and service. while purchasing our 2016 Subaru crosstrek. We will definitely return to Ramsey for further purchases and service. More

Beyond Expectations Had two vehicles in for service, one with recall repair . I was also having problem with key getting stuck in 2017 Impreza, with 40k miles and beyond Had two vehicles in for service, one with recall repair . I was also having problem with key getting stuck in 2017 Impreza, with 40k miles and beyond warranty. They performed recall and also addressed key problem with no charge. I couldn’t be more satisfied. My go to for sure. More

The service department has been wonderful! Prompt and caring!!! Thank you Corey for listening!! It was so easy dropping off, getting a loaner, and picking up my vehicle! Corey called with info in a timel caring!!! Thank you Corey for listening!! It was so easy dropping off, getting a loaner, and picking up my vehicle! Corey called with info in a timely manner. More

We have been buying Subaru’s from Chris Dixon over the last twenty years and he always makes the process easy and enjoyable. Thank you for your dedication. last twenty years and he always makes the process easy and enjoyable. Thank you for your dedication. More

I will never go anywhere else again to buy or lease a vehicle. Jeremy is knowledgeable, makes it easy, and goes the extra mile. He is a huge asset to your company vehicle. Jeremy is knowledgeable, makes it easy, and goes the extra mile. He is a huge asset to your company More

So far I'm impressed... First off I started at Ramsey Subaru just looking at the wrx/sti cars, I avoid sales men like the plague. When I knew what I wanted I walked into the First off I started at Ramsey Subaru just looking at the wrx/sti cars, I avoid sales men like the plague. When I knew what I wanted I walked into the dealer and was greeted by Mitch Williams. One of the best sales men iv ever met, he took the time to listen to understand what I wanted. He had an answer for all my questions and if by chance I stumped him he was very fast to find the answer for me. I got a purchase agreement and walked out of the dealership. I got approved through my bank but wasn't sure if I liked their rates. Spoke with Mitch on the phone and he suggested giving Subaru/Chase a try with their special financing. I applied on line at home and with in 5-7 min Mitch called with great news. Got one of the best rates of my life and told him to get the car ready I'm on my way. By the time I got back to Subaru Mitch had the car ready along with the paperwork. I spent a total of maybe 45 min before I was on my way home with a brand new wrx. So far I'm very impressed with not only Mitch but every one i have come into contact with at Ramsey Subaru. Im waiting on some accessories to show up for my car, I will bring it in to have them professionally installed by their service department later this week where I'm assuming the service department will be the same if not better then the sales team. Thank you Ramsey Subaru and Special thanks to Mitch Williams More