Ramsey Subaru of Des Moines

Had a couple of recalls that need fixed. Made the appointment online. Took it in at designated time and quickly got my car back well before I expected. appointment online. Took it in at designated time and quickly got my car back well before I expected. More

All around great service Our experience with Brandon was exceptional. He was extremely knowledgeable and straight forward and honest in answering all of our questions. Kim in Our experience with Brandon was exceptional. He was extremely knowledgeable and straight forward and honest in answering all of our questions. Kim in financial was excellent and went the extra mile for us. More

High priced Not crazy about the price of the labor at this dealership but my car had a new engine put in therefore, I don't want to void the warranty. 200 of lab Not crazy about the price of the labor at this dealership but my car had a new engine put in therefore, I don't want to void the warranty. 200 of labor for a sensor seems pricey when my local guy would have done it for half that but Subaru wouldn't stand behind it if they did it. Also wa not crazy about the service man who checked me in that said using 1qt and half of oil was normal. NOT!! thats unacceptable and why i got a new engine under warranty in the first place. No car engine with 15,000 miles should use 1.5 qts of oil. M. NOvak needs more training from Dennis. More

service of car they were on time and had it done in a short time. they also had a free wash. Went over all parts of service and answered all questions. they were on time and had it done in a short time. they also had a free wash. Went over all parts of service and answered all questions. More

Excellent service Quick, thorough service. As been my experience, Ramsey has excellent customer service. They listened to my concerns, did not try to up sell, and comp Quick, thorough service. As been my experience, Ramsey has excellent customer service. They listened to my concerns, did not try to up sell, and completed the job in reasonable time. The waiting room was cleaned twice while I was there -- great response to the COVID pandemic. More

Problem Resolved Have dealt with Ramseys since 2013 and have always been satisfied with the service department. This time was satisfactory, although a new special bat Have dealt with Ramseys since 2013 and have always been satisfied with the service department. This time was satisfactory, although a new special battery for my 2019 Forester wasn't in stock and had to be obtained, and this took a few days. No surprise. More

Fast response to service issues Curt, Thanks for your incredibly helpful information on resetting my window controls. I love my Outback and after 2 years there’s always more to learn Curt, Thanks for your incredibly helpful information on resetting my window controls. I love my Outback and after 2 years there’s always more to learn. It nice to know I can have help over the phone to resolve my questions. Thanks for your help!!! More

I came in on a Saturday at 12:50pm for an express service oil change. I was unsure when it closed (1pm!). But they got me in because I have a newer model. They could have easily said no, which I was prepar oil change. I was unsure when it closed (1pm!). But they got me in because I have a newer model. They could have easily said no, which I was prepared for. But they didn’t. It was great!!! Thank you. More

I had a good experience with Ramsey because they gave excellent customer service. I feel that we are in good hands with the kind of service they provide. excellent customer service. I feel that we are in good hands with the kind of service they provide. More

One Excellent Experiences on Shopping New Cars We were very happy to have Mitch Williams help us to purchase Sport Forester on April 29, 2020. This is the 2nd Forester we have purchased. The first We were very happy to have Mitch Williams help us to purchase Sport Forester on April 29, 2020. This is the 2nd Forester we have purchased. The first one we bought was January 2019. We love this car and also compared Honda CR-V, which is a good car but still cannot compare to Forester, before we bought our 2nd Forester. Mitch did an excellent job and is very professional. It is no doubt that Subaru makes very nice cars and the prices are very competitive. I highly recommend Sport Forester to people who really concern about the safety. I have to say Forester should be the NO. 1 car driving in the snow in its category. More