
Ramsey Subaru of Des Moines
Urbandale, IA
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Excellent service Quick, thorough service. As been my experience, Ramsey has excellent customer service. They listened to my concerns, did not try to up sell, and comp Quick, thorough service. As been my experience, Ramsey has excellent customer service. They listened to my concerns, did not try to up sell, and completed the job in reasonable time. The waiting room was cleaned twice while I was there -- great response to the COVID pandemic. More
Problem Resolved Have dealt with Ramseys since 2013 and have always been satisfied with the service department. This time was satisfactory, although a new special bat Have dealt with Ramseys since 2013 and have always been satisfied with the service department. This time was satisfactory, although a new special battery for my 2019 Forester wasn't in stock and had to be obtained, and this took a few days. No surprise. More
Fast response to service issues Curt, Thanks for your incredibly helpful information on resetting my window controls. I love my Outback and after 2 years there’s always more to learn Curt, Thanks for your incredibly helpful information on resetting my window controls. I love my Outback and after 2 years there’s always more to learn. It nice to know I can have help over the phone to resolve my questions. Thanks for your help!!! More
I came in on a Saturday at 12:50pm for an express service oil change. I was unsure when it closed (1pm!). But they got me in because I have a newer model. They could have easily said no, which I was prepar oil change. I was unsure when it closed (1pm!). But they got me in because I have a newer model. They could have easily said no, which I was prepared for. But they didn’t. It was great!!! Thank you. More
I had a good experience with Ramsey because they gave excellent customer service. I feel that we are in good hands with the kind of service they provide. excellent customer service. I feel that we are in good hands with the kind of service they provide. More
One Excellent Experiences on Shopping New Cars We were very happy to have Mitch Williams help us to purchase Sport Forester on April 29, 2020. This is the 2nd Forester we have purchased. The first We were very happy to have Mitch Williams help us to purchase Sport Forester on April 29, 2020. This is the 2nd Forester we have purchased. The first one we bought was January 2019. We love this car and also compared Honda CR-V, which is a good car but still cannot compare to Forester, before we bought our 2nd Forester. Mitch did an excellent job and is very professional. It is no doubt that Subaru makes very nice cars and the prices are very competitive. I highly recommend Sport Forester to people who really concern about the safety. I have to say Forester should be the NO. 1 car driving in the snow in its category. More
We have purchased a car before from Ramsey so knew we would be treated well. We felt comfortable how they wore masks with Corona virus. would be treated well. We felt comfortable how they wore masks with Corona virus. More
Very helpful and professional! Appreciated assistance with the lost title and also the time and patience with the computer system. Both individuals are “people” oriented with the lost title and also the time and patience with the computer system. Both individuals are “people” oriented More
Not a good time to be out. Was totally terrified. What can I say ,,, Got my replacement air bag. Long overdue on my part. Have no idea what else was done or suggested work to be done. Hopefully I will fin can I say ,,, Got my replacement air bag. Long overdue on my part. Have no idea what else was done or suggested work to be done. Hopefully I will find my worksheet. More
Answered all of my questions, took their time each visits so I never felt rushed, allowed me to compare multiple vehicles. Overall very positive experience. so I never felt rushed, allowed me to compare multiple vehicles. Overall very positive experience. More