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Ramsey Subaru of Des Moines

Urbandale, IA

4.7
2,552 Reviews

9625 Hickman Rd

Urbandale, IA

50322

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Showing 2,552 reviews

May 02, 2020

One Excellent Experiences on Shopping New Cars We were very happy to have Mitch Williams help us to purchase Sport Forester on April 29, 2020. This is the 2nd Forester we have purchased. The first More

by Michael Chyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Williams
May 01, 2020

We have purchased a car before from Ramsey so knew we would be treated well. We felt comfortable how they wore masks with Corona virus. More

by sj57fort
Recommend Dealer
Yes
Employees Worked With
Brian in sales department, Tim Jennings, Phil Johnson
May 01, 2020

Very helpful and professional! Appreciated assistance with the lost title and also the time and patience with the computer system. Both individuals are “people” oriented More

by rariddle1
Recommend Dealer
Yes
Employees Worked With
Mitch Williams, Phil Johnson, Pat Klinefelter
May 01, 2020

Not a good time to be out. Was totally terrified. What can I say ,,, Got my replacement air bag. Long overdue on my part. Have no idea what else was done or suggested work to be done. Hopefully I will fin More

by jksande70
Recommend Dealer
No
Employees Worked With
Don’t know names , Kim Freeborn, Dennis Parker
Jun 17, 2020 -

Ramsey Subaru of Des Moines responded

We truly understand your concerns with everything going on right now. Let me ask Have you found your repair order to review? if not if you could either give me your name or the last 6 of the vin of your car I will look it up and let you know what else if anything other than the Air Bag recall was done. Thank you for the business! Tim Jennings General Sales Manager Ramsey Auto Center

More
April 30, 2020

Tire Service Recent issue with a tire I had purchased through Ramsey. Tire had a sidewalk puncture, was not repairable. Ramsey took care of it like a pro More

by stappgary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Employees in service area
April 30, 2020

Answered all of my questions, took their time each visits so I never felt rushed, allowed me to compare multiple vehicles. Overall very positive experience. More

by kesmack
Recommend Dealer
Yes
Employees Worked With
Joe Vander Schoor , Dennis Bracewell
April 30, 2020

Jeremy and Kim were both outstanding to work with. Both of them made the process of purchasing a new vehicle far more enjoyable. Very thorough and personable. I would certainly encourage others to work wit More

by Josh
Recommend Dealer
Yes
Employees Worked With
Kim Freeborn, Jeremy Medeiros
April 30, 2020

Great service ! Oil change took about 30 min. Thorough check over of the vehicle was done also, and checklist given! Very friendly even though vehicle was not purchased there. Pre-owned from a non Subaru More

by Jeffrey Weldon
Recommend Dealer
Yes
Employees Worked With
Jerry Vansickel, Cory Wolford
April 30, 2020

Exceptional service, treated like a family member Ramsey Mazda is the best local dealership for both Mazda and Subaru. We own one of each and are so pleased Cory is especially helpful and is the pri More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Wolford
April 29, 2020

The process was pretty quick which I likes just that what I didn't like was that it looked like they just wanted to sale a car is all they were doing they were not interested in the customer as much but that More

by romerojuana964
Recommend Dealer
Yes
Employees Worked With
Tim Jennings, Dejah Hassler, Phil Johnson
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