
Ramsey Subaru of Des Moines
Urbandale, IA
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Excellent. Always excellent advice and service. Scheduling was effortless. Appointment was made according to my schedule. The automobile was returned on time. Always excellent advice and service. Scheduling was effortless. Appointment was made according to my schedule. The automobile was returned on time. Very pleased with the work that was completed. More
great job love the way everyone is so nice and will work with you and all and showroom is great.love Subaru. Thank you all for your help on getting a Subaru love the way everyone is so nice and will work with you and all and showroom is great.love Subaru. Thank you all for your help on getting a Subaru More
Great place for service Nice professional people from service staff to cashiers, quality work, clean waiting areas - what's not to like? I go here for all my service needs. Nice professional people from service staff to cashiers, quality work, clean waiting areas - what's not to like? I go here for all my service needs. More
Great experience with the employeesAt Ramsey Subaru. Great experience with the employees At Ramsey Subaru. Dyllan was easy to talk too and worked on a deal with me and I drove out with a nice new ride Great experience with the employees At Ramsey Subaru. Dyllan was easy to talk too and worked on a deal with me and I drove out with a nice new ride. Very Happy !!! More
A good place a to go. Knowledgeable and efficient. They are very thorough and always ask before adding on any extra work. Team was quick and I only had to wait a short time. are very thorough and always ask before adding on any extra work. Team was quick and I only had to wait a short time. More
Great visit, great deal, went looking at one car but found a better deal on a 2 year newer car with 30,000 less miles for only $2,500 more, worth it easy. Ross was easy to work with found a better deal on a 2 year newer car with 30,000 less miles for only $2,500 more, worth it easy. Ross was easy to work with More
should have gotten an appointment Blew a tire. Had AAA membership swap out with "donut". Drove to Ramsey to have it replaced. Jerry told me 45min to an hour wait. Took 2 hrs. Expl Blew a tire. Had AAA membership swap out with "donut". Drove to Ramsey to have it replaced. Jerry told me 45min to an hour wait. Took 2 hrs. Explained he had 6 cars in front of me. I would have preferred he had told me that up front and set up an appointment for another time. Since we aren't supposed to be out much we could have easily driven on the "donut" for a few days. Don't usually have these spur of the moment things happen but will have learned for the future. More
On March 30, I took my 2016 Foerster in for scheduled oil change and 2 recalls at 9:30. I was told it would take about 4 hours so they gave me a loaner and said they would call when done. At 4:30 I called a change and 2 recalls at 9:30. I was told it would take about 4 hours so they gave me a loaner and said they would call when done. At 4:30 I called as I had not heard anything and they said "Oh, it's ready." When I went to pay for the oil change they had charged me $166 for one of the recalls. I got that corrected. While waiting for my car a woman was going all through the loaner and opening all the doors and looking at everything inside and staring at us like she was looking for something we had done. I bought my Subaru new at Ramsey and always take it there for service but not anymore. This was certainly not an enjoyable experience. More
It was very easy to complete the purchase. Enjoyed working with Shiv Patel. This is my first Subaru and haven't had any other interaction with the dealership thus far. working with Shiv Patel. This is my first Subaru and haven't had any other interaction with the dealership thus far. More